topic Re: HPE 3PAR Service Processor -> after reboot Cross Stack Analytics login error in HPE 3PAR StoreServ Storage

HPE 3PAR Service Processor -> after reboot Cross Stack Analytics login error

MarioE — Thu, 05 Nov 2020 14:21:12 GMT

We have two physical SP (ProLiant DL360 Gen10) with version 5.0.7.1-28394.
We have configured Cross Stack Analytics, which works so far.
Since the update to version 5.0.7 we have the problem that after a reboot of the SP the following error appears:

The SP could not login to vCenter:

If I enter the password of the vCenter user here, Cross Stack Analytics works without problems until the next reboot.
To me it looks like the SP wants to log on to vCenter before the network is there. So he has no connection and cannot log on.

Does anyone have the same problem?

Re: HPE 3PAR Service Processor -> after reboot Cross Stack Analytics login error

sbhat09 — Fri, 06 Nov 2020 08:16:25 GMT

Hi Mario,

The text in the screenshot is not clearly visible. Can you please take provide zoomed-in screenshots covering important text in the images?

Regards,

Srinivas

Re: HPE 3PAR Service Processor -> after reboot Cross Stack Analytics login error

MarioE — Fri, 06 Nov 2020 19:24:02 GMT

Hello

Sorry about the quality of the pictures. Here are some detailed pictures:

Status: Remote connectivity error

Name: Cross Stack Analytics setting for vCenter system <vCenterName> on port 443 with username <Username> has encountered an issue.

Re: HPE 3PAR Service Processor -> after reboot Cross Stack Analytics login error

T_1_6 — Sun, 20 Jun 2021 01:27:28 GMT

Same problem here, had it for ages.
Each time we reboot, we have to re-enter the cross stack analytics information for vCenter.
I guess this is a bug that needs looked at.

Re: HPE 3PAR Service Processor -> after reboot Cross Stack Analytics login error

T_1_6 — Sun, 20 Jun 2021 04:49:24 GMT

Wht I will say is that our vCenter logs are filling up with this on each host:-

"Privilege check failed for user VSPHERE.LOCAL\3parvspr for missing permission Host.Config.Storage. Session user performing the check:"

Almost every minute. I was told that the 3par only needed ReadOnly rights on the vCenter, so it looks like that is wrong, or, something has changed, as we never had this error before!

Can someone from HPE kindly advise?
Thanks!

Re: HPE 3PAR Service Processor -> after reboot Cross Stack Analytics login error

MarioE — Sun, 20 Jun 2021 12:32:35 GMT

I was able to "solve" the problem by taking the IP address instead of the hostname in the Cross Stack Analytics - vCenter settings.
When rebooting, an error still appears, but the connection is then established about 10-15 minutes after the reboot anyway and the status becomes "OK", without error.

I had a case open at HPE. So for HPE the problem is solved, although I have the option to specify hostname or IP address.
HPE was not interested in the error after the reboot, because the connection was "OK" again after a few minutes.