topic Re: 3PAR CLI in HPE 3PAR StoreServ Storage

3PAR CLI

Crocusgroup — Tue, 24 Sep 2019 14:12:13 GMT

Hello! Please help to download 3PAR CLI.

i access to https://h20575.www2.hpe.com/tsusbportal/saidcontract.do?said=1xxxxxxx

what next?

Also try to find in https://h20392.www2.hpe.com/portal/swdepot/searchProducts.do

I understand correctly what is 3PAR Cli needed to install 3PAR Hardware VSS Provider?

When i install VSS Provider i have error: "Failed to run InFormCLI command to create password file. The system cannot find the file specified C:\users\user\.hp3par

Re: 3PAR CLI

SahanaR — Wed, 25 Sep 2019 01:14:25 GMT

@Crocusgroup

Hi,

There was a similar discussion in the below link,please check and let me know if it helps.

https://community.hpe.com/t5/3PAR-StoreServ-Storage/Not-able-to-install-HP-3PAR-VSS-provider-for-Microsoft-Windows/td-p/6880680#.XYq_CEYzaUk

Thanks

Re: 3PAR CLI

Crocusgroup — Wed, 25 Sep 2019 06:45:25 GMT

Sorry, but i have not any idea where i can download HPE 3PAR CLI & SNMP, which I see in the instruction https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c04204251 on 15 Page

We have four SAID's and i don't see any available products for them.

Re: 3PAR CLI

Sheldon Smith — Wed, 25 Sep 2019 12:50:43 GMT

You need a 3PAR SAID. The SAID you tried is not for a 3PAR.

Re: 3PAR CLI

Cali — Wed, 25 Sep 2019 12:54:16 GMT

If I use your Link for Software updates and licensing, I did also not find the 3PAR CLI download.

If I Login with my SAID, I will (simply search for CLI).

Maybe your SAID does not include 3PAR or 3PAR Software.

Go to https://support.hpe.com/portal/site/hpsc/aae/home and check if one of these SAID does include the 3PAR Software.

Re: 3PAR CLI

Crocusgroup — Thu, 26 Sep 2019 09:12:46 GMT

So we have active 4 SAID's for MSA2050, HP DL360 and etc. and can download Hardware VSS Provider for 3PAR, but cannot download 3PAR CLI for install VSS Provider, is that so?

Re: 3PAR CLI

Cali — Thu, 26 Sep 2019 11:17:57 GMT

Yes

Many "Software Depot" Software doesn't need a linked (active) SAID or CarePack.

But downloads from "Software updates and licensing" Page, needs always a SAID and is checked again the Product.

With a Contract (SAID) you not only pay for Parts and Service, this also includes the money for further developments.

Re: 3PAR CLI

SahanaR — Sat, 28 Sep 2019 04:43:34 GMT

@Crocusgroup

Hi,

Please call the support with the 3par serial number,so we can get the right SAID and help you in linking the contract in software depot.

Thanks

Re: 3PAR CLI

PawelAdamski — Fri, 14 Feb 2020 15:17:01 GMT

When using new HPE software portal: https://myenterpriselicense.hpe.com/

find a proper core 3par OS version download. e.g. 3.3.1 EGA or 3.3.1 MU2

3PAR CLI package is inside to download.

I assume one is loggen in with proper support package assigned to account.

Re: 3PAR CLI

apol — Wed, 19 Feb 2020 06:44:31 GMT

The new License portal does not work (at least not for me with DuckDuckGo Privacy Essentials) if you have any adblocker/tracking blocker active. In that case you simply don't see any products or downloads. With 100+ trackers from oracle etc. allowed, everything works. Cool, that.

When you have problems finding/downloading updates or software, always try disabling those.

I tried the "Let's chat"-experience (bottom right) when I could not stuff in the new portal, all they had to say was "No idea, use Chrome instead of Firefox, should work then".

Re: 3PAR CLI

adamdb_uk — Tue, 04 May 2021 10:19:11 GMT

I have to agree with regard to 'myenterpriselicence.com' of late. Seemed to work fine but now I've been repeatedly locked out when getting to the download phase for a product only to be told 'We Are Sorry' - cannot process your request at this time. I've had open calls with licencing and after some time they have resolved the issue. However the issue has just come back again today when I need to actually download the CLI tool myself for some certificate work on a 3PAR. Hopefully licencing can fix again but they really need to fix this permanently. All i get told is that it's to do with "product specifications'.

Very frustrating.

Ad.

Re: 3PAR CLI

sbhat09 — Tue, 04 May 2021 10:32:08 GMT

Hi Adam,

Hope you have licensing support contact details to get it fixed again. Please drop your feedback to the 'Licensing support' and their elevation contact for a long-term fix.

Regards,
Srinivas Bhat

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