3par 7200 upgradecage cage0 failed, journal commit I/O error, and 12 disks are degraded

louisji2008 — Mon, 20 Dec 2021 05:44:53 GMT

now the 12 disks led are all off, and two vv are in preserved state.

how to resolve this issue?

cli% upgradecage cage0 Upgrading cage cage0 cpuA from rev 321c to revision in file /opt/tpd/fw/cage/ebod/hp_eos_canister_local_combined_v Upgrading cage cage0 cpuB from rev 321c to revision in file /opt/tpd/fw/cage/ebod/hp_eos_canister_local_combined_v [87019094.379213] journal commit I/O error [87019094.379369] journal commit I/O error Message from syslogd@UNKNOWN at Fri Dec 17 15:29:02 2021 ... UNKNOWN Message from syslogd@UNKNOWN at Fri Dec 17 15:29:02 2021 ... UNKNOWN kernel: [87019094.379369] journal commit I/O error kernel: [87019094.379213] journal commit I/O error Beginning test after upgrade for cage0 Test after upgrade failed: pdid 12 state must be "valid" or "degraded" not "missing" 3par_youxin cli% showpd -c --------- Normal Chunklets ---------- ---- Spare Chunklets ---- -- Used --- -------- Unused --------- - Used - ---- Unused ---- Id CagePos Type State Total OK Fail Free Uninit Unavail Fail OK Fail Free Uninit Fail 0 0:0:0 FC normal 819 771 0 13 0 0 0 2 0 33 0 0 1 0:1:0 FC normal 819 776 0 8 0 0 0 1 0 34 0 0 2 0:2:0 FC normal 819 775 1 8 0 0 0 0 0 35 0 0 3 0:3:0 FC normal 819 775 0 9 0 0 0 3 0 32 0 0 4 0:4:0 FC normal 819 775 1 8 0 0 0 0 0 35 0 0 5 0:5:0 FC normal 819 777 0 7 0 0 0 0 0 35 0 0 6 0:6:0 FC normal 819 774 1 10 0 0 0 1 0 33 0 0 7 0:7:0 FC normal 819 776 0 9 0 0 0 2 0 32 0 0 8 0:8:0 FC normal 819 775 0 10 0 0 0 0 0 34 0 0 9 0:9:0 FC normal 819 776 0 9 0 0 0 1 0 33 0 0 10 0:10:0 FC normal 819 774 1 10 0 0 0 0 0 34 0 0 11 0:11:0 FC normal 819 775 0 10 0 0 0 2 0 32 0 0 12 0:12:0? FC degraded 819 761 5 11 8 0 0 0 0 34 0 0 13 0:13:0? FC degraded 819 771 2 9 3 0 0 0 0 34 0 0 14 0:14:0? FC degraded 819 772 2 8 3 0 0 0 0 34 0 0 15 0:15:0? FC degraded 819 718 36 10 21 0 0 0 0 34 0 0 16 0:16:0? FC degraded 819 729 12 13 31 0 0 0 0 34 0 0 17 0:17:0? FC degraded 819 767 1 8 9 0 0 0 0 34 0 0 18 0:18:0? FC degraded 819 770 2 8 5 0 0 0 0 34 0 0 19 0:19:0? FC degraded 819 770 1 8 6 0 0 0 0 34 0 0 21 0:21:0? FC degraded 819 771 1 9 4 0 0 0 0 34 0 0 22 0:22:0? FC degraded 819 717 26 10 32 0 0 0 0 34 0 0 23 0:23:0? FC degraded 819 772 2 9 2 0 0 0 0 34 0 0 24 1:0:0 NL normal 1805 1412 0 310 0 0 0 0 0 83 0 0 25 1:1:0 NL normal 1805 1679 0 43 0 0 0 0 0 83 0 0 26 1:4:0 NL normal 1805 1677 0 45 0 0 0 0 0 83 0 0 27 1:5:0 NL normal 1805 1410 0 312 0 0 0 0 0 83 0 0 28 1:8:0 NL normal 1805 1412 0 310 0 0 0 0 0 83 0 0 29 1:9:0 NL normal 1805 1674 0 48 0 0 0 0 0 83 0 0 30 1:12:0 NL normal 1805 1680 0 42 0 0 0 0 0 83 0 0 31 1:20:0 NL normal 1805 1678 0 44 0 0 0 0 0 83 0 0 32 1:16:0 NL normal 1805 1409 0 313 0 0 0 0 0 83 0 0 33 1:17:0 NL normal 1805 1680 0 42 0 0 0 0 0 83 0 0 34 0:20:0? FC degraded 819 755 6 16 8 0 0 0 0 34 0 0 35 1:21:0 NL normal 1805 1411 0 311 0 0 0 0 0 83 0 0 36 2:0:0 FC normal 819 744 0 41 0 0 0 3 0 31 0 0 37 2:1:0 FC normal 819 743 0 42 0 0 0 9 0 25 0 0 38 2:2:0 FC normal 819 742 0 43 0 0 0 5 0 29 0 0 39 2:3:0 FC normal 819 744 0 41 0 0 0 8 0 26 0 0 40 2:4:0 FC normal 819 745 0 40 0 0 0 2 0 32 0 0 41 2:5:0 FC normal 819 743 0 42 0 0 0 9 0 25 0 0 42 2:6:0 FC normal 819 743 0 42 0 0 0 4 0 30 0 0 43 2:7:0 FC normal 819 750 0 35 0 0 0 2 0 32 0 0 44 2:8:0 FC normal 819 743 0 42 0 0 0 4 0 30 0 0 45 4:0:0 NL normal 3611 1428 0 2017 0 0 0 0 0 166 0 0 46 2:10:0 FC normal 819 742 0 43 0 0 0 5 0 29 0 0 47 2:11:0 FC normal 819 742 0 43 0 0 0 10 0 24 0 0 48 2:12:0 FC normal 819 741 0 44 0 0 0 6 0 28 0 0 49 2:13:0 FC normal 819 743 0 42 0 0 0 9 0 25 0 0 50 2:14:0 FC normal 819 748 0 37 0 0 0 0 0 34 0 0 51 2:15:0 FC normal 819 743 0 42 0 0 0 8 0 26 0 0 52 2:16:0 FC normal 819 745 0 40 0 0 0 1 0 33 0 0 53 2:17:0 FC normal 819 742 0 43 0 0 0 9 0 25 0 0 54 2:18:0 FC normal 819 746 0 39 0 0 0 0 0 34 0 0 55 2:19:0 FC normal 819 746 0 39 0 0 0 5 0 29 0 0 56 2:20:0 FC normal 819 743 0 42 0 0 0 3 0 31 0 0 57 2:21:0 FC normal 819 743 0 42 0 0 0 8 0 26 0 0 58 2:22:0 FC normal 819 743 0 42 0 0 0 3 0 31 0 0 59 2:23:0 FC normal 819 742 0 43 0 0 0 9 0 25 0 0 60 3:19:0 NL normal 1805 1615 0 107 0 0 0 0 0 83 0 0 61 3:0:0 NL normal 1805 1408 0 314 0 0 0 1 0 82 0 0 62 3:1:0 NL normal 1805 1611 0 111 0 0 0 0 0 83 0 0 63 3:2:0 NL normal 1805 1408 0 314 0 0 0 1 0 82 0 0 64 3:3:0 NL normal 1805 1614 0 108 0 0 0 0 0 83 0 0 65 3:4:0 NL normal 1805 1615 0 107 0 0 0 0 0 83 0 0 66 3:5:0 NL normal 1805 1410 0 312 0 0 0 0 0 83 0 0 67 3:6:0 NL normal 1805 1613 0 109 0 0 0 0 0 83 0 0 68 3:7:0 NL normal 1805 1409 0 313 0 0 0 0 0 83 0 0 69 3:8:0 NL normal 1805 1408 0 314 0 0 0 1 0 82 0 0 70 3:9:0 NL normal 1805 1615 0 107 0 0 0 0 0 83 0 0 71 3:10:0 NL normal 1805 1407 0 315 0 0 0 2 0 81 0 0 72 3:11:0 NL normal 1805 1618 0 104 0 0 0 0 0 83 0 0 73 3:12:0 NL normal 1805 1610 0 112 0 0 0 1 0 82 0 0 74 3:13:0 NL normal 1805 1409 0 313 0 0 0 0 0 83 0 0 75 3:14:0 NL normal 1805 1618 0 104 0 0 0 0 0 83 0 0 76 3:15:0 NL normal 1805 1411 0 311 0 0 0 0 0 83 0 0 77 3:16:0 NL normal 1805 1408 0 313 0 0 1 1 0 82 0 0 78 3:17:0 NL normal 1805 1615 0 107 0 0 0 0 0 83 0 0 79 3:18:0 NL normal 1805 1411 0 311 0 0 0 0 0 83 0 0 80 3:20:0 NL normal 1805 1615 0 107 0 0 0 0 0 83 0 0 81 3:21:0 NL normal 1805 1410 0 312 0 0 0 0 0 83 0 0 82 3:22:0 NL normal 1805 1618 0 104 0 0 0 0 0 83 0 0 83 3:23:0 NL normal 1805 1409 0 313 0 0 0 0 0 83 0 0 84 1:2:0 NL normal 1805 1408 0 314 0 0 0 1 0 82 0 0 85 1:3:0 NL normal 1805 1681 0 41 0 0 0 0 0 83 0 0 86 1:6:0 NL normal 1805 1673 0 49 0 0 0 0 0 83 0 0 87 1:7:0 NL normal 1805 1411 0 311 0 0 0 0 0 83 0 0 88 1:10:0 NL normal 1805 1408 0 314 0 0 0 1 0 82 0 0 89 1:11:0 NL normal 1805 1683 0 39 0 0 0 0 0 83 0 0 90 1:14:0 NL normal 1805 1683 0 39 0 0 0 0 0 83 0 0 91 1:15:0 NL normal 1805 1408 0 314 0 0 0 0 0 83 0 0 92 1:18:0 NL normal 1805 1408 0 314 0 0 0 0 0 83 0 0 93 1:19:0 NL normal 1805 1679 0 43 0 0 0 0 0 83 0 0 94 1:22:0 NL normal 1805 1684 0 38 0 0 0 0 0 83 0 0 95 1:23:0 NL normal 1805 1409 0 313 0 0 0 0 0 83 0 0 96 2:9:0 FC normal 819 742 0 43 0 0 0 9 0 25 0 0 97 4:1:0 NL normal 3611 931 0 2514 0 0 0 0 0 166 0 0 98 4:2:0 NL normal 3611 1426 0 2019 0 0 0 0 0 166 0 0 99 4:3:0 NL normal 3611 931 0 2514 0 0 0 0 0 166 0 0 100 4:4:0 NL normal 3611 929 0 2516 0 0 0 0 0 166 0 0 101 4:5:0 NL normal 3611 1425 0 2020 0 0 0 0 0 166 0 0 102 4:6:0 NL normal 3611 930 0 2515 0 0 0 0 0 166 0 0 103 4:7:0 NL normal 3611 1423 0 2022 0 0 0 0 0 166 0 0 104 4:8:0 NL normal 3611 1428 0 2017 0 0 0 0 0 166 0 0 105 4:9:0 NL normal 3611 931 0 2514 0 0 0 0 0 166 0 0 106 4:10:0 NL normal 3611 1426 0 2019 0 0 0 0 0 166 0 0 107 4:11:0 NL normal 3611 929 0 2516 0 0 0 0 0 166 0 0 108 4:12:0 NL normal 3611 932 0 2514 0 0 0 0 0 165 0 0 109 4:13:0 NL normal 3611 1428 0 2018 0 0 0 0 0 165 0 0 110 4:14:0 NL normal 3611 929 0 2517 0 0 0 0 0 165 0 0 111 4:15:0 NL normal 3611 1426 0 2020 0 0 0 0 0 165 0 0 112 4:16:0 NL normal 3611 1428 0 2018 0 0 0 0 0 165 0 0 113 4:17:0 NL normal 3611 930 0 2516 0 0 0 0 0 165 0 0 114 4:18:0 NL normal 3611 1423 0 2023 0 0 0 0 0 165 0 0 115 4:19:0 NL normal 3611 929 0 2517 0 0 0 0 0 165 0 0 116 4:20:0 NL normal 3611 930 0 2516 0 0 0 0 0 165 0 0 117 4:21:0 NL normal 3611 1425 0 2021 0 0 0 0 0 165 0 0 118 4:22:0 NL normal 3611 929 0 2517 0 0 0 0 0 165 0 0 119 4:23:0 NL normal 3611 1426 0 2020 0 0 0 0 0 165 0 0 120 1:13:0 NL normal 1805 1402 0 320 0 0 0 5 0 78 0 0 ------------------------------------------------------------------------------------------------ 120 total 212616 137836 100 64953 132 0 1 157 0 9437 0 0

Query: 3par 7200 upgradecage cage0 failed, journal commit I/O error, and 12 disks are degraded

support_s — Fri, 17 Dec 2021 16:37:06 GMT

System recommended content:

1. HPE 3PAR StoreServ 7000 Storage

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Re: 3par 7200 upgradecage cage0 failed, journal commit I/O error, and 12 disks are degrade

louisji2008 — Mon, 20 Dec 2021 03:18:11 GMT

Problem is resolved.

Useful command:

showpd -failed -degraded

showpd -s -failed -degraded

showpd -path -failed -degraded

cgcmd -tc tty -C cage0 -c resetdrive X -p a

showpdch -mov

showpd -c

servicemag status

checkhealth

Re: 3par 7200 upgradecage cage0 failed, journal commit I/O error, and 12 disks are degrade

sbhat09 — Mon, 20 Dec 2021 06:20:55 GMT

Hello @louisji2008,

Great to know that the issue has been resolved.!

Thanks for being generous enough to share the fix.

Regards,
Srinivas Bhat

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topic Re: 3par 7200 upgradecage cage0 failed, journal commit I/O error, and 12 disks are degrade in HPE 3PAR StoreServ Storage

3par 7200 upgradecage cage0 failed, journal commit I/O error, and 12 disks are degraded

Query: 3par 7200 upgradecage cage0 failed, journal commit I/O error, and 12 disks are degraded

Re: 3par 7200 upgradecage cage0 failed, journal commit I/O error, and 12 disks are degrade

Re: 3par 7200 upgradecage cage0 failed, journal commit I/O error, and 12 disks are degrade