topic Re: Process compr_gc has exited on Node 1 in HPE 3PAR StoreServ Storage

Process compr_gc has exited on Node 1

KishoreKomar — Mon, 29 Jul 2024 03:55:11 GMT

We are getting multiple alerts for our Hp3par array could you please let us know what it meant for???

Re: Process compr_gc has exited on Node 1

Satish04 — Sat, 27 Jul 2024 08:38:12 GMT

Hi KishoreKomar,

Please provide more specific information so that I will help you understand the alerts you are receiving for your HPE 3PAR array.

Could you please provide below details:
1. What exactly the alerts message's are saying or how they are coded.
2. Current configuration of your HPE 3PAR Storage system, including any recent updates, and existing version of your HPE 3PAR Storage system.
3. Please let us know if you have noticed any performance issues or abnormal behavior.

Hope this helps.!

Regards,
Satish

Re: Process compr_gc has exited on Node 1

Cali — Mon, 29 Jul 2024 13:55:04 GMT

Please run on CLI (SSH) this commands and post here:

checkhealth -detail

showversion

Cali

Re: Process compr_gc has exited on Node 1

KishoreKomar — Tue, 30 Jul 2024 06:26:11 GMT

@Cali

Checking alert
Checking cabling
Checking cage
Checking cert
Checking dar
Checking date
Checking file
Checking fs
Checking host
Checking hostkeys
Checking ld
Checking license
Checking network
Checking node
Checking pd
Checking pdch
Checking port
Checking qos
Checking rc
Checking security
Checking signature
Checking snmp
Checking task
Checking ui
Checking vlun
Checking vv
Component ------Summary Description------- Qty
Alert New alerts 9
PD PD loading order not recommended 32
----------------------------------------------
2 total 41

Component -----Identifier------ ---------------------------------------------------------Detailed Description---------------------------------------------------------- Resolution
Alert sw_task:6827 Task 6827 (type "defragmentation", name "vlva_hp08_vdi_data04") has failed (Failing checkvv task). Please see task status for details. Manual
Alert sw_task:9441 Task 9441 (type "defragmentation", name "vlva_hp08_vdi_data02") has failed (Failing checkvv task). Please see task status for details. Manual
Alert sw_task:14102 Task 14102 (type "defragmentation", name "vlva_hp08_vdi_data05") has failed (Failing checkvv task). Please see task status for details. Manual
Alert sw_task:24513 Task 24513 (type "defragmentation", name "vlva_hp08_vdi_data03") has failed (Failing checkvv task). Please see task status for details. Manual
Alert sw_task:24510 Task 24510 (type "defragmentation", name "vlva_hp08_vdi_data08") has failed (Failing checkvv task). Please see task status for details. Manual
Alert sw_update:OS-4.5.21.3 An OS update is available: OS-4.5.21.3 Manual
Alert sw_task:11702 Task 11702 (type "defragmentation", name "vlva_hp08_vdi_data02") has failed (Failing checkvv task). Please see task status for details. Manual
Alert sw_task:15845 Task 15845 (type "defragmentation", name "vlva_hp08_vdi_data05") has failed (Failing checkvv task). Please see task status for details. Manual
Alert sw_task:11840 Task 11840 (type "defragmentation", name "vlva_hp08_vdi_data08") has failed (Failing checkvv task). Please see task status for details. Manual
PD disk:0:6:0 Loading order not recommended: cage position 0:6:0 is populated with a SAS PD but cage position 0:0:0 is not Manual
PD disk:0:7:0 Loading order not recommended: cage position 0:7:0 is populated with a SAS PD but cage position 0:0:0 is not Manual
PD disk:0:8:0 Loading order not recommended: cage position 0:8:0 is populated with a SAS PD but cage position 0:0:0 is not Manual
PD disk:0:9:0 Loading order not recommended: cage position 0:9:0 is populated with a SAS PD but cage position 0:0:0 is not Manual
PD disk:0:10:0 Loading order not recommended: cage position 0:10:0 is populated with a SAS PD but cage position 0:0:0 is not Manual
PD disk:0:11:0 Loading order not recommended: cage position 0:11:0 is populated with a SAS PD but cage position 0:0:0 is not Manual
PD disk:0:12:0 Loading order not recommended: cage position 0:12:0 is populated with a SAS PD but cage position 0:0:0 is not Manual
PD disk:0:13:0 Loading order not recommended: cage position 0:13:0 is populated with a SAS PD but cage position 0:0:0 is not Manual
PD disk:1:6:0 Loading order not recommended: cage position 1:6:0 is populated with a SAS PD but cage position 1:0:0 is not Manual
PD disk:1:7:0 Loading order not recommended: cage position 1:7:0 is populated with a SAS PD but cage position 1:0:0 is not Manual
PD disk:1:8:0 Loading order not recommended: cage position 1:8:0 is populated with a SAS PD but cage position 1:0:0 is not Manual
PD disk:1:9:0 Loading order not recommended: cage position 1:9:0 is populated with a SAS PD but cage position 1:0:0 is not Manual
PD disk:1:10:0 Loading order not recommended: cage position 1:10:0 is populated with a SAS PD but cage position 1:0:0 is not Manual
PD disk:1:11:0 Loading order not recommended: cage position 1:11:0 is populated with a SAS PD but cage position 1:0:0 is not Manual
PD disk:1:12:0 Loading order not recommended: cage position 1:12:0 is populated with a SAS PD but cage position 1:0:0 is not Manual
PD disk:1:13:0 Loading order not recommended: cage position 1:13:0 is populated with a SAS PD but cage position 1:0:0 is not Manual
PD disk:2:6:0 Loading order not recommended: cage position 2:6:0 is populated with a SAS PD but cage position 2:0:0 is not Manual
PD disk:2:7:0 Loading order not recommended: cage position 2:7:0 is populated with a SAS PD but cage position 2:0:0 is not Manual
PD disk:2:8:0 Loading order not recommended: cage position 2:8:0 is populated with a SAS PD but cage position 2:0:0 is not Manual
PD disk:2:9:0 Loading order not recommended: cage position 2:9:0 is populated with a SAS PD but cage position 2:0:0 is not Manual
PD disk:2:10:0 Loading order not recommended: cage position 2:10:0 is populated with a SAS PD but cage position 2:0:0 is not Manual
PD disk:2:11:0 Loading order not recommended: cage position 2:11:0 is populated with a SAS PD but cage position 2:0:0 is not Manual
PD disk:2:12:0 Loading order not recommended: cage position 2:12:0 is populated with a SAS PD but cage position 2:0:0 is not Manual
PD disk:2:13:0 Loading order not recommended: cage position 2:13:0 is populated with a SAS PD but cage position 2:0:0 is not Manual
PD disk:3:6:0 Loading order not recommended: cage position 3:6:0 is populated with a SAS PD but cage position 3:0:0 is not Manual
PD disk:3:7:0 Loading order not recommended: cage position 3:7:0 is populated with a SAS PD but cage position 3:0:0 is not Manual
PD disk:3:8:0 Loading order not recommended: cage position 3:8:0 is populated with a SAS PD but cage position 3:0:0 is not Manual
PD disk:3:9:0 Loading order not recommended: cage position 3:9:0 is populated with a SAS PD but cage position 3:0:0 is not Manual
PD disk:3:10:0 Loading order not recommended: cage position 3:10:0 is populated with a SAS PD but cage position 3:0:0 is not Manual
PD disk:3:11:0 Loading order not recommended: cage position 3:11:0 is populated with a SAS PD but cage position 3:0:0 is not Manual
PD disk:3:12:0 Loading order not recommended: cage position 3:12:0 is populated with a SAS PD but cage position 3:0:0 is not Manual
PD disk:3:13:0 Loading order not recommended: cage position 3:13:0 is populated with a SAS PD but cage position 3:0:0 is not Manual
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
41 total
SLVAHP3PAR08 cli% showversion
Release version 4.5.11
Release Type: Extended Support Release

Component Name Version
CLI Server 4.5.11
CLI Client 4.5.11
System Manager 4.5.11
Kernel 4.5.0
IO Stack 4.5.11
Drive Firmware 4.5.11
Enclosure Firmware 4.5.7
Upgrade Tool 65 (240625)

Re: Process compr_gc has exited on Node 1

KishoreKomar — Mon, 29 Jul 2024 18:23:07 GMT

Component -----Identifier------ ---------------------------------------------------------Detailed Description---------------------------------------------------------- Resolution
Alert sw_task:6827 Task 6827 (type "defragmentation", name "vlva_hp08_vdi_data04") has failed (Failing checkvv task). Please see task status for details. Manual
Alert sw_task:9441 Task 9441 (type "defragmentation", name "vlva_hp08_vdi_data02") has failed (Failing checkvv task). Please see task status for details. Manual
Alert sw_task:14102 Task 14102 (type "defragmentation", name "vlva_hp08_vdi_data05") has failed (Failing checkvv task). Please see task status for details. Manual
Alert sw_task:24513 Task 24513 (type "defragmentation", name "vlva_hp08_vdi_data03") has failed (Failing checkvv task). Please see task status for details. Manual
Alert sw_task:24510 Task 24510 (type "defragmentation", name "vlva_hp08_vdi_data08") has failed (Failing checkvv task). Please see task status for details. Manual
Alert sw_update:OS-4.5.21.3 An OS update is available: OS-4.5.21.3 Manual
Alert sw_task:11702 Task 11702 (type "defragmentation", name "vlva_hp08_vdi_data02") has failed (Failing checkvv task). Please see task status for details. Manual
Alert sw_task:15845 Task 15845 (type "defragmentation", name "vlva_hp08_vdi_data05") has failed (Failing checkvv task). Please see task status for details. Manual
Alert sw_task:11840 Task 11840 (type "defragmentation", name "vlva_hp08_vdi_data08") has failed (Failing checkvv task). Please see task status for details. Manual
PD disk:0:6:0 Loading order not recommended: cage position 0:6:0 is populated with a SAS PD but cage position 0:0:0 is not Manual
PD disk:0:7:0 Loading order not recommended: cage position 0:7:0 is populated with a SAS PD but cage position 0:0:0 is not Manual
PD disk:0:8:0 Loading order not recommended: cage position 0:8:0 is populated with a SAS PD but cage position 0:0:0 is not Manual
PD disk:0:9:0 Loading order not recommended: cage position 0:9:0 is populated with a SAS PD but cage position 0:0:0 is not Manual
PD disk:0:10:0 Loading order not recommended: cage position 0:10:0 is populated with a SAS PD but cage position 0:0:0 is not Manual
PD disk:0:11:0 Loading order not recommended: cage position 0:11:0 is populated with a SAS PD but cage position 0:0:0 is not Manual
PD disk:0:12:0 Loading order not recommended: cage position 0:12:0 is populated with a SAS PD but cage position 0:0:0 is not Manual
PD disk:0:13:0 Loading order not recommended: cage position 0:13:0 is populated with a SAS PD but cage position 0:0:0 is not Manual
PD disk:1:6:0 Loading order not recommended: cage position 1:6:0 is populated with a SAS PD but cage position 1:0:0 is not Manual
PD disk:1:7:0 Loading order not recommended: cage position 1:7:0 is populated with a SAS PD but cage position 1:0:0 is not Manual
PD disk:1:8:0 Loading order not recommended: cage position 1:8:0 is populated with a SAS PD but cage position 1:0:0 is not Manual
PD disk:1:9:0 Loading order not recommended: cage position 1:9:0 is populated with a SAS PD but cage position 1:0:0 is not Manual
PD disk:1:10:0 Loading order not recommended: cage position 1:10:0 is populated with a SAS PD but cage position 1:0:0 is not Manual
PD disk:1:11:0 Loading order not recommended: cage position 1:11:0 is populated with a SAS PD but cage position 1:0:0 is not Manual
PD disk:1:12:0 Loading order not recommended: cage position 1:12:0 is populated with a SAS PD but cage position 1:0:0 is not Manual
PD disk:1:13:0 Loading order not recommended: cage position 1:13:0 is populated with a SAS PD but cage position 1:0:0 is not Manual
PD disk:2:6:0 Loading order not recommended: cage position 2:6:0 is populated with a SAS PD but cage position 2:0:0 is not Manual
PD disk:2:7:0 Loading order not recommended: cage position 2:7:0 is populated with a SAS PD but cage position 2:0:0 is not Manual
PD disk:2:8:0 Loading order not recommended: cage position 2:8:0 is populated with a SAS PD but cage position 2:0:0 is not Manual
PD disk:2:9:0 Loading order not recommended: cage position 2:9:0 is populated with a SAS PD but cage position 2:0:0 is not Manual
PD disk:2:10:0 Loading order not recommended: cage position 2:10:0 is populated with a SAS PD but cage position 2:0:0 is not Manual
PD disk:2:11:0 Loading order not recommended: cage position 2:11:0 is populated with a SAS PD but cage position 2:0:0 is not Manual
PD disk:2:12:0 Loading order not recommended: cage position 2:12:0 is populated with a SAS PD but cage position 2:0:0 is not Manual
PD disk:2:13:0 Loading order not recommended: cage position 2:13:0 is populated with a SAS PD but cage position 2:0:0 is not Manual
PD disk:3:6:0 Loading order not recommended: cage position 3:6:0 is populated with a SAS PD but cage position 3:0:0 is not Manual
PD disk:3:7:0 Loading order not recommended: cage position 3:7:0 is populated with a SAS PD but cage position 3:0:0 is not Manual
PD disk:3:8:0 Loading order not recommended: cage position 3:8:0 is populated with a SAS PD but cage position 3:0:0 is not Manual
PD disk:3:9:0 Loading order not recommended: cage position 3:9:0 is populated with a SAS PD but cage position 3:0:0 is not Manual
PD disk:3:10:0 Loading order not recommended: cage position 3:10:0 is populated with a SAS PD but cage position 3:0:0 is not Manual
PD disk:3:11:0 Loading order not recommended: cage position 3:11:0 is populated with a SAS PD but cage position 3:0:0 is not Manual
PD disk:3:12:0 Loading order not recommended: cage position 3:12:0 is populated with a SAS PD but cage position 3:0:0 is not Manual
PD disk:3:13:0 Loading order not recommended: cage position 3:13:0 is populated with a SAS PD but cage position 3:0:0 is not Manual
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
41 total
cli% showversion
Release version 4.5.11
Release Type: Extended Support Release

Component Name Version
CLI Server 4.5.11
CLI Client 4.5.11
System Manager 4.5.11
Kernel 4.5.0
IO Stack 4.5.11
Drive Firmware 4.5.11
Enclosure Firmware 4.5.7
Upgrade Tool 65 (240625)

Re: Process compr_gc has exited on Node 1

Cali — Tue, 30 Jul 2024 06:28:42 GMT

Wow, what happened here?
Well, I have never seen this PD errors, you should definitely open a support case.
Cali