topic iLO6 ... Server Information could not determined for EISA ID: $0E110888 in HPE Alletra Storage

iLO6 ... Server Information could not determined for EISA ID: $0E110888

PhS- — Sun, 10 Mar 2024 04:26:41 GMT

Hello,

I am getting my hands on our first Gen11 ...

when using my regular script to configure the iLO I get the following message when trying to establish the connection as I usualy do

$cred = Get-Credential -Message "Enter password for user" -Username "Admin" $iLOConnection = Connect-HPEiLO - IP "xxx.xxx.xxx.xxx" - Credential $cred -DisableCertificateAuthentication Connect-HPEiLO : [xxx.xxx.xxx.xxx] :Server Information could not determined for EISA ID: $0E110888

Can someone help me ?

Re: iLO6 ... Server Information could not determined for EISA ID: $0E110888

shiva_jr — Sat, 02 Mar 2024 04:23:20 GMT

Hi PhS,
I believe you need to update the HPEiLOCmdlets. The 4.0.0.0 from this link.
Gen11 Servers are supported with HPEiLOCmdlets version 4.0.0.0 or later. If you have lower version of HPEiLOCmdlets, please download the latest version from this link.

Regards,
Shiva_JR
Please mark as 'Accepted solution' and thumbs up with Kudos if my post worked

Re: iLO6 ... Server Information could not determined for EISA ID: $0E110888

PhS- — Sat, 02 Mar 2024 07:56:11 GMT

Hello @shiva_jr thank you for your reply,

I am using the latest 4.3.0.0 that copied to my C:\Users\..\Documents\WindowsPowerShell\Modules

I did not install the module (I am not authorized to), it's automatically imported and I had no problem till now on iLO4 and iLO5 with this method.

Re: iLO6 ... Server Information could not determined for EISA ID: $0E110888

PhS- — Sat, 02 Mar 2024 11:02:33 GMT

Here is the module

Get-Module -Name HPEiLOCmdlets ModuleType Version Name ExportedCommands ---------- ------- ---- ---------------- Binary 4.3.0.0 HPEiLOCmdlets {Add-HPEiLODirectoryGroup, Add-HPEiLOEventServiceSubscription, Add-HPEiLOFederationGroup, Add-HPEiLOInstallationQueu...

and the verbose output of my command

$iLOConnection = Connect-HPEiLO -IP $iLOIP -Credential $Cred -DisableCertificateAuthentication -Verbose:$True VERBOSE: Performing the operation "Connect-HPEiLO" on target "Address: xxx.xxx.xxx.xxx". VERBOSE: Executing the cmdlets with 1 task serially. VERBOSE: [Connect-HPEiLO][xxx.xxx.xxx.xxx]: XML Reply on: Reading iLO xml data VERBOSE: [Connect-HPEiLO][xxx.xxx.xxx.xxx]: iLO FirmwareVersion: iLO6 v1.57 VERBOSE: [Connect-HPEiLO][xxx.xxx.xxx.xxx]: Product Name: ProLiant DX360 Gen11 10NVMe VERBOSE: [Connect-HPEiLO][xxx.xxx.xxx.xxx]: Product Name: ProLiant DX360 Gen11 10NVMe VERBOSE: [Connect-HPEiLO][xxx.xxx.xxx.xxx][Redfish]: EISA Flow (Redfish) to determine target details Connect-HPEiLO : [xxx.xxx.xxx.xxx] : Server Information could not determined for EISA ID: $0E110888 At line:1 char:19 + ... nnection = Connect-HPEiLO -IP $iLOIP -Credential $Cred -Force -Di ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : OperationStopped: (:) [Connect-HPEiLO], Exception + FullyQualifiedErrorId : HPE.iLO.Cmdlet.Connector.ConnectHPEiLO

Re: iLO6 ... Server Information could not determined for EISA ID: $0E110888

PhS- — Sun, 03 Mar 2024 13:43:37 GMT

with Powershell 7.3.6 I get the following :

Connect-HPEiLO: [xxx.xxx.xxx.xxx] : Server information cannot be retrieved using SMBIOS data. RecordType 195 could not be found.

Re: iLO6 ... Server Information could not determined for EISA ID: $0E110888

PhS- — Mon, 04 Mar 2024 12:25:49 GMT

More digging ... We have got the issue with ProLiant DX360 Gen11 10NVMe (and not with ProLiant DL380 Gen11 with the same iLO Firmware version) ... if this helps the dev of HPEiLOCmdlets

Re: iLO6 ... Server Information could not determined for EISA ID: $0E110888

thutchings — Mon, 04 Mar 2024 18:11:07 GMT

Hello,

What version of powershell are you using? There is a problem with using 7.0. and the iLO powershell cmdlets. I would recommend using version 5.1 with 4.3.0.0 iLO cmdlets.

Regards

Re: iLO6 ... Server Information could not determined for EISA ID: $0E110888

PhS- — Fri, 08 Mar 2024 15:03:57 GMT

@thutchings

I have tested both PowerShell 7 and 5, my prefered one is :

$PSVersionTable Name Value ---- ----- PSVersion 5.1.19041.4046 PSEdition Desktop PSCompatibleVersions {1.0, 2.0, 3.0, 4.0...} BuildVersion 10.0.19041.4046 CLRVersion 4.0.30319.42000 WSManStackVersion 3.0 PSRemotingProtocolVersion 2.3 SerializationVersion 1.1.0.1

as for .net this is what I have

Get-ChildItem 'HKLM:\SOFTWARE\Microsoft\NET Framework Setup\NDP' -Recurse | Get-ItemProperty -Name version -EA 0 | Where { $_.PSChildName -Match '^(?!S)\p{L}'} | Select PSChildName, version PSChildName Version ----------- ------- Client 4.8.04084 Full 4.8.04084 Client 4.0.0.0

Re: iLO6 ... Server Information could not determined for EISA ID: $0E110888

SydUmar_1 — Sun, 10 Mar 2024 04:25:06 GMT

Hello PhS,
If its working on one model of a HPE Gen11 server and not working on another, we would request you to log a HPE Support ticket with the support team for further assistance with this.

Re: iLO6 ... Server Information could not determined for EISA ID: $0E110888

PhS- — Sun, 10 Mar 2024 10:51:39 GMT

I did ... this is the answer I got

----------------------------------------------------------------
We are still investigating this issue and will try to get it
resolve in the future version of PowerShell iLO Cmdlets
version.

As of this time, there is no ETA for the next version of iLO
Cmdlets yet.
----------------------------------------------------------------

Re: iLO6 ... Server Information could not determined for EISA ID: $0E110888

simat — Tue, 17 Dec 2024 09:04:32 GMT

Did it get fixed in Cmdlets 4.4.0.0 for you? Because I got the issue on that version.

Re: iLO6 ... Server Information could not determined for EISA ID: $0E110888

TKSE — Thu, 19 Dec 2024 14:45:46 GMT

I have the same problem as before with 4.4.0.

On Powershell 7

Server Information cannot be retrived using SMBIOS data. RecordType 195 could not be found

On Powershell 5.2

Server Information could not determined for EISA ID: $0E11088A

This is on ILO6 1.63 on Alletra Storage Server 4140

On DL325 Gen 11 with same iLO version it works!

Re: iLO6 ... Server Information could not determined for EISA ID: $0E110888

Mr_Techie — Thu, 02 Jan 2025 07:04:55 GMT

@TKSE wrote:
I have the same problem as before with 4.4.0.
On Powershell 7
Server Information cannot be retrived using SMBIOS data. RecordType 195 could not be found
On Powershell 5.2
Server Information could not determined for EISA ID: $0E11088A
This is on ILO6 1.63 on Alletra Storage Server 4140
On DL325 Gen 11 with same iLO version it works!

Good day.

The errors you're encountering are related to the way PowerShell retrieves SMBIOS data or interprets specific EISA IDs. These errors suggest issues with the SMBIOS records on the Alletra Storage Server 4140 with iLO6 firmware version 1.63.

I would say. update the FW to latest version and verify the SMBIOS Records.

Let me know if you need more help.

Re: iLO6 ... Server Information could not determined for EISA ID: $0E110888

TKSE — Tue, 14 Jan 2025 08:59:20 GMT

Hello,

So if I understand your suggestion right this means that iLO on Alletra Storage Server 4140 has been "broken" a long time because I have never been able to connect to iLO6 on Alletra Storage Server 4140 with powershell.

But thank you for the information. I will update iLO6 to 1.65 accroding to the latest SPP 2024.11 and try again.

Regards

Re: iLO6 ... Server Information could not determined for EISA ID: $0E110888

TKSE — Mon, 17 Feb 2025 13:15:03 GMT

Updated iLO to 1.66 and still same issue.

"Connect-HPEiLO: Server information cannot be retrieved using SMBIOS data. RecordType 195 could not be found"

Re: iLO6 ... Server Information could not determined for EISA ID: $0E110888

Mr_Techie — Thu, 20 Feb 2025 15:35:57 GMT

@TKSE

I would say,

Check and confirm SMBIOS Type 195 is missing using WMI or CIM commands.>> Use Redfish API instead for automation.>> If you still have the same issue- please contact the HPE Support for further assistance.

Re: iLO6 ... Server Information could not determined for EISA ID: $0E110888

K_011 — Thu, 20 Feb 2025 21:00:46 GMT

Having the same isuse outlined in this post, I've tried to circumvent this using the rest cmdlets but encountered another connection issue.

Currently unable to use PoSH for any ilo related connections for ilo6

Connect-HPRest

"Exception calling "GetResponse" with "0" argument(s): "The remote server returned an error: (308) Moved Permanently.""

Synergy 480 Gen1 - Ilo6

Re: iLO6 ... Server Information could not determined for EISA ID: $0E110888

11-11OM — Wed, 02 Apr 2025 16:46:55 GMT

Any word yet from HPe? I have alletra 4140s that exhibit this issue as well.