topic Re: Training in My Learning Certification

Training

Godinho — Wed, 18 Sep 2024 11:28:28 GMT

Hello,

I need to access HPE Partner Readiness [2024] training series but this message appears:

SAML Error: The requested user with email = xxxxx was not found for organization ID 4495, or is marked inactive in the LMS. Trace ID 859-x5q-8kv

How can I workarround this?

Regards.

Re: Training

Willa_Anderson — Mon, 23 Sep 2024 07:54:35 GMT

Hello,

The link is correct but it looks like your credentials are not working. Please reach out to your HPE regional support team, details are below

Asia Pacific & Japan: 9 a.m. to 5 p.m. (SGT)

Europe, Middle East & Africa: 8:30 a.m. to 5 p.m. (CET)

Clsupport.emea@hpe.com

Latin America: 6 a.m. to 4 p.m. (CST)

Clsupport.lar@hpe.com

North America: 9 a.m. to 5 p.m (CST)

Clsupport.na@hpe.com

Re: Training

daviddalley557 — Thu, 07 Aug 2025 14:20:31 GMT

It sounds like you're navigating a tricky situation with certifications. Have you tried reaching out directly to HPE support or checking their FAQs? They often provide detailed steps for resolving common issues related to MyLearning certifications. If you’re dealing with property management and need help finding reliable tenants, performing checks is essential. It ensures you select trustworthy individuals while protecting your investment. If you are intrested, you can also visit my website.

Hope you manage to resolve your certification issue soon!