topic Re: MASE Certification in My Learning Certification

MASE Certification

jannissiozos — Fri, 25 May 2012 08:24:56 GMT

Hi all

I just pass the HP0-Y36 and Y37 exam for MASE certification

My HP0-Y37 came upp to the portal but not the HP0-Y36 and its has been 1week that i passit

Can someone help me with more info about it ?

Thanks

Re: MASE Certification

msissons — Fri, 25 May 2012 18:27:51 GMT

Hi,

If you go to http://www.hp.com/go/expertone you will see a "Live Chat" option on the top left hand side of the front page. Click on that to speak with an ExpertOne support representative who will be able to investigate this issue for you.

Congratulations on your MASE!

Cheers,

Michelle

(I am an HP Employee)

Re: MASE Certification

jannissiozos — Sat, 26 May 2012 08:03:50 GMT

Thanks for the info

I will try it

Re: MASE Certification

jannissiozos — Mon, 28 May 2012 13:10:47 GMT

Hi , when does it go online ?

Re: MASE Certification

karlkovacs — Mon, 28 May 2012 13:40:34 GMT

You should see a status on the site indicating if the chat service is online or offline.

http://www.hp.com/certification/expertone_certification.html

I am an HP Employee

Karl

Re: MASE Certification

jannissiozos — Mon, 28 May 2012 13:44:52 GMT

Thanks for the quick answer

But i meant what hours is the chat open becuase iam visit the site from sweden and perhaps the open hours is diferent from here :))

Re: MASE Certification

msissons — Wed, 30 May 2012 00:13:16 GMT

Hi,

The "Live Chat" feature is in trial currently so that may be why you don't see it as an option. Please send an email to expertonesupport.emea@hp.com to follow up on your MASE exams.

We've had lots of people excited about the Live Chat so I'm sure it will be more broadly available soon.

Hope that helps!

Sincerely,

Michelle

(I am an HP Employee)