https://community.hpe.com/t5/announcements/support-has-been-redefined/m-p/7128572#M369 <P><STRONG><EM>Customer experience</EM></STRONG> has become a defining concept in every aspect of life, and HPE has just taken a major step towards redefining the concept for IT organizations.&nbsp; On March 23, we announced HPE Tech Care Service, a new customer-centric, AI-driven, and digitally enabled <STRONG><EM>customer experience</EM></STRONG> that helps move IT and business forward.&nbsp;</P> <P>HPE Tech Care Service replaces HPE’s existing product support services, HPE Foundation Care and HPE Proactive Care, and goes beyond problem identification and resolution by helping customers get the most from their HPE technology. New innovations include fast <STRONG>multi-channel access to product-specific experts, an AI-driven digital experience, and general technical guidance</STRONG> to help customers achieve operational efficiency.</P> <P>To learn more, <A href="https://www.hpe.com/us/en/newsroom/blog-post/2021/03/redefining-customer-experience-with-new-ai-powered-operational-service.html?altcid=sm_C2210329" target="_blank" rel="noopener">read the announcement</A> and <A href="http://www.hpe.com/services/techcare" target="_blank" rel="noopener">visit the web page</A>.</P> Tue, 02 May 2023 04:36:38 GMT Parvez_Admin 2023-05-02T04:36:38Z https://community.hpe.com/t5/announcements/support-has-been-redefined/m-p/7128572#M369 <P><STRONG><EM>Customer experience</EM></STRONG> has become a defining concept in every aspect of life, and HPE has just taken a major step towards redefining the concept for IT organizations.&nbsp; On March 23, we announced HPE Tech Care Service, a new customer-centric, AI-driven, and digitally enabled <STRONG><EM>customer experience</EM></STRONG> that helps move IT and business forward.&nbsp;</P> <P>HPE Tech Care Service replaces HPE’s existing product support services, HPE Foundation Care and HPE Proactive Care, and goes beyond problem identification and resolution by helping customers get the most from their HPE technology. New innovations include fast <STRONG>multi-channel access to product-specific experts, an AI-driven digital experience, and general technical guidance</STRONG> to help customers achieve operational efficiency.</P> <P>To learn more, <A href="https://www.hpe.com/us/en/newsroom/blog-post/2021/03/redefining-customer-experience-with-new-ai-powered-operational-service.html?altcid=sm_C2210329" target="_blank" rel="noopener">read the announcement</A> and <A href="http://www.hpe.com/services/techcare" target="_blank" rel="noopener">visit the web page</A>.</P> Tue, 02 May 2023 04:36:38 GMT https://community.hpe.com/t5/announcements/support-has-been-redefined/m-p/7128572#M369 Parvez_Admin 2023-05-02T04:36:38Z