topic Apollo K6000 - Transceiver type not supported! in Apollo

Apollo K6000 - Transceiver type not supported!

Cedric6 — Mon, 04 Aug 2025 03:27:13 GMT

Bonjour,

Je souhaitais connecter mes ports 40G de mon switch à mon réseau, cependant le switch me met le message suivant :

J'ai choisi le câble selon les quickspecs du switch de notre apollo.

Google Translate:

Hello,

I wanted to connect my 40G switch ports to my network, but the switch is giving me the following message:

I chose the cable based on the quick specs of our Apollo switch.

%Jul 21 11:57:26:738 2025 HPE OPTMOD/4/MODULE_IN: FortyGigE1/1/4: The transceiver is STACK_QSFP_PLUS_4SFP_PLUS.
%Jul 21 11:57:27:090 2025 HPE OPTMOD/3/TYPE_ERR: FortyGigE1/1/4: Transceiver type not supported!
----
Reference du switch et des cables.
846633-B21 HPE Apollo Ethernet 10/40Gb Switch
JG330A HPE FlexNetwork X240 40G QSFP+ to 4x10G SFP+ 3m Direct Attach Copper Splitter Cable
----
Configuration du Port :

<HPE>display interface FortyGigE 1/1/4
FortyGigE1/1/4
Current state: DOWN
Line protocol state: DOWN
IP packet frame type: Ethernet II, hardware address: 40b9-3c9e-c3d1
Description: FortyGigE1/1/4 Interface
Bandwidth: 40000000 kbps
Loopback is not set
Media type is stack wire, port hardware type is STACK_QSFP_PLUS_4SFP_PLUS
Unknown-speed mode, unknown-duplex mode
Link speed type is autonegotiation, link duplex type is autonegotiation
Flow-control is not enabled
Maximum frame length: 10000
Allow jumbo frames to pass
Broadcast max-ratio: 100%
Multicast max-ratio: 100%
Unicast max-ratio: 100%
PVID: 1
MDI type: Automdix
Port link-type: Access
Tagged VLANs: None
Untagged VLANs: 1
Port priority: 0
Last link flapping: Never
Last clearing of counters: Never
Peak input rate: 0 bytes/sec, at 2025-07-21 14:15:35
Peak output rate: 0 bytes/sec, at 2025-07-21 14:15:35
Last 300 second input: 0 packets/sec 0 bytes/sec -%
Last 300 second output: 0 packets/sec 0 bytes/sec -%
Input (total): 0 packets, 0 bytes
0 unicasts, 0 broadcasts, 0 multicasts, 0 pauses
Input (normal): 0 packets, - bytes
0 unicasts, 0 broadcasts, 0 multicasts, 0 pauses
Input: 0 input errors, 0 runts, 0 giants, 0 throttles
0 CRC, 0 frame, - overruns, 0 aborts
- ignored, - parity errors
Output (total): 0 packets, 0 bytes
0 unicasts, 0 broadcasts, 0 multicasts, 0 pauses
Output (normal): 0 packets, - bytes
0 unicasts, 0 broadcasts, 0 multicasts, 0 pauses
Output: 0 output errors, - underruns, - buffer failures
0 aborts, 0 deferred, 0 collisions, 0 late collisions
0 lost carrier, - no carrier

<HPE>

Merci d'avance.

Re: Apollo K6000 - Transceiver type not supported!

shiva_jr — Wed, 23 Jul 2025 08:35:42 GMT

Hi @Cedric6 ,

Please refer the HPE Apollo Ethernet Switches QuickSpecspage 9 for list of supporting transcievers.
Regards,
Shiva_jr

Re: Apollo K6000 - Transceiver type not supported!

Cedric6 — Wed, 23 Jul 2025 11:56:30 GMT

Bonjour,

J'ai pu hier, en fin de journée, trouver ma solution.

Le câble est bien compatible, j'avais juste une erreur dans ma ligne de commande.

à savoir :

L'erreur "Transceiver type not supported!" était dû au port non splitter

Il fallait utiliser :

system-view
Interface FortyGigE 1/1/*
Using tengige
Y

Or je tentais la configuration :

~~system-view~~
~~Interface Using~~

De ce fait je ne trouvais pas ma commande Using.

Après de nombreuses recherches, j'ai fini par trouver l'erreur et ai pu split mon port en 4*10g.

Merci pour vos réponses.

Google Translate:

Hello,

I was able to find my solution yesterday, late in the day.

The cable is indeed compatible; I just had an error in my command line.

Namely:

The "Transceiver type not supported!" error was due to the non-splitter port.

I had to use:

system-view
Interface FortyGigE 1/1/*
Using tengige
Y

However, I was trying to configure it:

~~system-view~~
~~Interface Using~~

As a result, I couldn't find my Using command.

After much searching, I finally found the error and was able to split my port into 4 x 10G.

Thank you for your answers.