topic Re: earse/wipe all configuration and data on the arrays in Array Performance and Data Protection

earse/wipe all configuration and data on the arrays

ac22 — Tue, 22 Sep 2020 01:17:42 GMT

Hi community,

Hopefully someone can help me here.

We have several Nimble arrays (CS500) that are out of support while we closed out a datacenter a few month ago. The arrays have been shipped back and now sitting in the warehouse at HQ.

We need to ewaste/recycle these arrays but due to the company compliance requirement we are requested to erase all the configuration as well as any data from the array.

I found the KB article (KB-000361) from Infosight in regards to Array Sanitization, so I would like to confirm that this will erase every configuration and data and put the arrays back to the factory default.

Re: storage companies near me

Drippos — Thu, 24 Sep 2020 09:04:08 GMT

[quote]

Hi community,

Hopefully someone can help me here.

We have several Nimble arrays (CS500) that are out of support while we closed out a datacenter a few month ago. The arrays have been shipped back and now sitting in the warehouse at HQ. Storage companies near me company G&J Moving.

We need to ewaste/recycle these arrays but due to the company compliance requirement we are requested to erase all the configuration as well as any data from the array.

[/quote]

Yes, good move

Re: earse/wipe all configuration and data on the arrays

Sheldon Smith — Thu, 24 Sep 2020 16:00:18 GMT

This process follows NIST SP 800-88 standards for secure data erasure.
It just sanitizes the disks. It does not restore the array to factory defaults.

A reimage is what restores the array to default. Since the arrays are out of support, reimage is not supported without Nimble Support Management approval.

Re: earse/wipe all configuration and data on the arrays

csi-laser125 — Thu, 02 Sep 2021 07:44:24 GMT

Hi Sheldon, and thanks for your reply.

What do you mean by "Not Supported"

If the support engineer told me I can do it, and told me the steps, it should work - right ?

I won't get his support, but it should work.

We tried to re-image our CS500, and in the serial I can see that the boot stuck in :
Loading Module : i40e

Do you have any clue what can cause it ? what am I doing wrong ?

Re: earse/wipe all configuration and data on the arrays

Sheldon Smith — Thu, 02 Sep 2021 13:17:34 GMT

First, if the support engineer said you can do it, and told you the steps, it should work.

Second, I have no idea what the "Loading Module : i40e" is about or why the boot is stuck there.

Re: earse/wipe all configuration and data on the arrays

csi-laser125 — Thu, 02 Sep 2021 13:22:39 GMT

Hi Sheldon, and thanks for your response.

Of course that I also believe that it should work.

Just want to ask if there is any other approach I can try here ?

Tried now with older version. and now it's even didn't came up to the "Loading Module" step...

Maybe we also need to 'destroy' all the partitions from the USB and make it only 1 partition ?...

Thanks for any piece of help

Re: earse/wipe all configuration and data on the arrays

Sheldon Smith — Thu, 02 Sep 2021 14:04:37 GMT

While I don't know what Support may have told you, when I've re-imaged in the past. it was always necessary to remove all partitions from the USB. Then run something like Win32 Disk Imager to write the image directly to the USB, not to a partition (drive letter).