topic Re: AS-160400 - known issue bug - what is the fix? in Array Setup and Networking

AS-160400 - known issue bug - what is the fix?

enahs001 — Tue, 13 Feb 2024 14:10:47 GMT

Case Description: Group Data Service has been restarted on array XXX.

We have automatically collected additional diagnostics data from the array and discovered the root cause is known issue bug ***AS-160400 (details unavailable).

Re: AS-160400 - known issue bug - what is the fix?

Mahesh202 — Tue, 13 Feb 2024 07:23:06 GMT

Hi enahs001

Please contact HPE Nimble Tech Support and log a ticket, so that we can conduct a detailed analysis of this query and resolve the issue as soon as possible.

hope this helps.!!

Regards
Mahesh.

Re: AS-160400 - known issue bug - what is the fix?

enahs001 — Wed, 14 Feb 2024 05:32:21 GMT

@Mahesh202 Sorry, yes, its a model AF40. I installed the latest upgrade yesterday in hopes that it would fix the bug. Now I am getting:

"Type: 2113

Message: Unable to resolve known support hosts due to DNS lookup failure on controller A for host XXX

Version: 6.1.2.300-1042680-opt"

No settings have changed other than installing the update.

Re: AS-160400 - known issue bug - what is the fix?

enahs001 — Fri, 16 Feb 2024 14:27:40 GMT

changed some DNS stuff and split amongst servers in datacenters.

Intallng the latest update seems to have fixed the original problem, other issues may have been remnants of that or just needed updating.

Re: AS-160400 - known issue bug - what is the fix?

Sunitha_Mod — Mon, 19 Feb 2024 04:53:05 GMT

Hello @enahs001,

That's perfect!

We are extremely glad to know you were able to find the solution and we appreciate you for keeping us posted.