topic Re: Takeover Occured on Controller in Array Setup and Networking

Takeover Occured on Controller

wanshishi101 — Tue, 03 Feb 2015 14:50:37 GMT

Hello All,

I am trying to figure out why my storage suddenly prompted a Takeover with the standby controller.

I cant find anything on the logs. Is there anything else to be checked?

thanks,

Kate

Re: Takeover Occured on Controller

Tue, 03 Feb 2015 15:38:32 GMT

Kate. Thanks for posting your question first of all.

This seems like the standard answer, but calling support Toll Free: 1-877-364-6253http://www.nimblestorage.com/support/, or emailing them at support@nimblestorage.com will yield the best result.

They will likely request you to establish a secure tunnel to your system where they will issue commands in the CLI to determine the cause of the failover.

There are many reasons why a failover would occur, the most common being Firmware upgrades.

They should be able to help pinpoint exactly what caused this particular failover to occur.

Thank you

Re: Takeover Occured on Controller

wanshishi101 — Tue, 03 Feb 2015 15:44:30 GMT

Ohh I see. Thanks will do that.

Re: Takeover Occured on Controller

plaing57 — Tue, 03 Feb 2015 20:24:11 GMT

We have a CS700 that has experienced the controller take-over issue.

Nimble informed me that it will be resolved in an imminent firmware release. I think it will be in 2.2.4.0 (and higher).

Re: Takeover Occured on Controller

wanshishi101 — Tue, 03 Feb 2015 20:32:27 GMT

For the knowledge of everyone,

As per Nimble, this was a known issue and a fix was planned for the upcoming 2.2.5 OS release

Re: Takeover Occured on Controller

Nick_Dyer — Wed, 11 Feb 2015 09:01:58 GMT

2.2.5 is made Generally Available for production workloads as of today!