topic Re: Nimble CS220 - Boot Loop in Array Setup and Networking

Nimble CS220 - Boot Loop

mogti6r — Fri, 01 Jan 2021 20:15:10 GMT

Good Day

We currently have a Nimble CS220 which is in a boot loop and i am unable to get back online.

I have removed both controllers, reseated the ram, powered off and on multiple times to no avail.

This has happened in the past, however eventually boots correctly, this time not so lucky as its in a boot loop now for 48hours and counting.

It gets to the screen:

Booting 'Nimble Array Appliance Standard Boot'

[Linux-bzImage, setup=0x3000, size-0x2917e0

Then boot loops continuously

Any advise on what i can try to get the Nimble to boot or any way to retrieve the data?

Thank You

Re: Nimble CS220 - Boot Loop

Sheldon Smith — Fri, 01 Jan 2021 20:59:29 GMT

@mogti6r wrote:
We currently have a Nimble CS220 which is in a boot loop and i am unable to get back online. ...
This has happened in the past, ...
Any advise on what i can try to get the Nimble to boot or any way to retrieve the data?

Contact Nimble Support. Preferably the first time it happened.

Re: Nimble CS220 - Boot Loop

mogti6r — Fri, 01 Jan 2021 21:08:58 GMT

Thanks for your response Sheldon

I had contacted Nimble support - unfortunately they were not willing to assist due the appliance being end of life.

Re: Nimble CS220 - Boot Loop

Sheldon Smith — Tue, 05 Jan 2021 16:01:16 GMT

Not good. I've been checking; the system went end of support on 31 Dec 2019, more than a year ago.
It sounds like it has a HW problem, and we do not carry stock for replacement parts for these systems as of that date.

Maybe some Third-party (not HPE) support?

Re: Nimble CS220 - Boot Loop

mogti6r — Tue, 05 Jan 2021 16:03:13 GMT

Thanks for your efforts - any idea how i can determine point of failure?

Re: Nimble CS220 - Boot Loop

mogti6r — Tue, 05 Jan 2021 16:28:31 GMT

Thank You Sheldon for your responses and efforts.

I managed to get the Nimble going - turned out to be a corrupt boot image.

To resolve - i cloned the live USB and done a file recovery using EaseUS to recover all files from the live USB.

I then made an iso image of the live USB, the boot image file from the iso created was inaccessible.

From the file recovery - i found the boot image to not be corrupt. Repackaged all the files together with recovered image and created a new bootable live USB.

Plugged in to the appliance and booted up!

Re: Nimble CS220 - Boot Loop

Sheldon Smith — Wed, 06 Jan 2021 14:35:52 GMT

Happy to hear you got it running. Being past end-of-Support, I hope it doesn't have anything too important on it.

This would be a Real Good Time to consider replacing it with an AF20.

Re: Nimble CS220 - Boot Loop

mogti6r — Wed, 06 Jan 2021 20:00:16 GMT

It hosts all our VM's, we are considering replacing it with a newer model or may migrate our production VM's to the cloud.

Besr Regards

Re: Nimble CS220 - Boot Loop

Sheldon Smith — Wed, 06 Jan 2021 21:30:33 GMT

Since the CS220 is past the end-of-Support date, you should replace it with a new model ASAP!

And, for future disaster purposes, a new Nimble can replicate to HPE Cloud Volumes (Block), which can then be used as storage for compute running on AWS, Azure and/or Google.

Re: Nimble CS220 - Boot Loop

RamaRoad — Thu, 25 Aug 2022 14:45:03 GMT

Are you able to share the image? How did you create the bootable USB?

Re: Nimble CS220 - Boot Loop

RamaRoad — Thu, 25 Aug 2022 14:45:26 GMT

Are you able to share the image? How did you create the bootable USB?

Re: Nimble CS220 - Boot Loop

mogti6r — Thu, 25 Aug 2022 15:02:13 GMT

Sure - when i am back at the office, i will arrange to make an ISO of the live USB and upload for you.

Not sure how useful it may be to you - as the configs when booted will be applicable to my appliance.

To create the bootable USB i think i used PowerISO - im not 100% certain as this was a little while back

Re: Nimble CS220 - Boot Loop

RamaRoad — Thu, 25 Aug 2022 16:03:10 GMT

Thank you so much!

Re: Nimble CS220 - Boot Loop

RamaRoad — Wed, 31 Aug 2022 21:31:32 GMT

Hey, Were you able to get image?

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Re: Nimble CS220 - Boot Loop

RamaRoad — Wed, 31 Aug 2022 21:31:47 GMT

Were you able to get image?

Re: Nimble CS220 - Boot Loop

mogti6r — Mon, 05 Sep 2022 19:13:12 GMT

Hey There,

I sent you a PM with a link of the boot image files from the Live USB i had created

You would need to create a bootable USB with these files - Once created and you boot from the USB, you need to amend the boot command - remove additional commands that were added when creating the boot image to match below

Once you have been successful in above - let me know

Re: Nimble CS220 - Boot Loop

Squigley — Wed, 14 Sep 2022 19:19:28 GMT

Hi mogti6r,

I work for a data centre company, and a former customer gave us their old Nimble array. We want to use it in our lab, but we don't know the credentials. We'd just like to reset it, so if you could provide me with the image too, I'd like to see if it will work for us. I don't know what model it is yet, but figured this is a start.

Thanks,.

Re: Nimble CS220 - Boot Loop

mogti6r — Wed, 14 Sep 2022 19:37:02 GMT

Hey There

Sent you PM with a link to the ISO

Re: Nimble CS220 - Boot Loop

1973novass — Wed, 28 Sep 2022 13:38:34 GMT

would you be willing to share that iso also? I'm fighting with a 300 and sounds very familiar to my issue.

Re: Nimble CS220 - Boot Loop

mogti6r — Wed, 28 Sep 2022 18:03:46 GMT

Hey There,

Heres the link below for anyone needing it

https://www.dropbox.com/s/3dmduhn4rf3wvd7/Nimble.iso?dl=0