P2000 MSA problem

brian448 — Thu, 07 Jul 2016 14:34:05 GMT

I have 3 enclosures. 1 and 2 have 12 slots and the third has 25. I have a warning saying enclosure 2 is degraded.. A subcomponent of this component is unhealthy. At the bottom where it lists the subcomponent that is unhealthy, it says component type: disk, component ID 3.20.

This makes no sense. Based on that ID, the warning should mean enclosure 3 disk 20 has the problem. As I mentioned, enclosure 2 only has 12 slots and enclosure 3 has 25. That said, I checked disk 3.20 on enclosure 3 and it shows as helathy. All disks on all enclosures show as healthy in fact.

Any ideas how I might clear that warning or anything else I can do to pin down what is actually going on? I ran the CLI command "clear events". It cleared everything except that warning.

Re: P2000 MSA problem

Rajiv — Fri, 08 Jul 2016 08:28:34 GMT

Hi,

Could you share the event ID for the message which lists the sub-component as un healthy.

In terms of number 3.20, well that numbers refers to the current drawn from the a/c source when the MSA is functional, see below:

Input power requirements (typical-running I/O) SFF/LFF arrays

110 V ac 3.20 A, 343 W
220 V ac 1.67 A, 337 W

It may be a good idea to check the Power supplies of enclosure 2.

Best Regards,

Raj

topic Re: P2000 MSA problem in MSA Storage

P2000 MSA problem

Re: P2000 MSA problem