topic Re: Can anyone explain this error ? in MSA Storage

Can anyone explain this error ?

BR809978 — Mon, 17 Jan 2005 11:08:35 GMT

'One loop connection lost' for a disk on our eva5000. I assume it is a bay problem ?

Re: Can anyone explain this error ?

CA1004210 — Wed, 19 Jan 2005 10:44:14 GMT

Hi Michael,

in my opinion - not necessarily, it could also be a loop problem as in the connections from the loop switches end that connectes to the disk in the question or the disk shelf which contains that disk! is your EMU for that particular disk shelf with this error working fine, can you see the green lights with the shelf number displayed?

wait for your response..

regards,

Re: Can anyone explain this error ?

Carsten Thogersen — Fri, 18 Feb 2005 12:18:52 GMT

Hi Michael.

Just to tell you that you not the only one in the world with that problem.
After upgrading (on the fly) with two more diskbay's I've got the problem too - on all 36 disc's. All indicatorlamps are green and eveything else looks just good.
I have been advised to bring the EVA5000 down.
Have you already tried that ??.

Best regards
Carsten Thogersen
Denmark

Re: Can anyone explain this error ?

BR809978 — Fri, 18 Feb 2005 12:57:18 GMT

Hi,

After replacing the disk in question this resolved the error.