topic MSA 1500cs con in MSA Storage

MSA 1500cs con

elhassan — Fri, 11 Feb 2011 19:08:24 GMT

dears,
MAS 1500 cs dual controllers one of them makes troubles on transactions and make system v.slow my intervention that i replaced the controller immediately with a new cash battery 256MB but still the same and i replaced also the fiber cable and SFP's and also replaced the I/O module now the system with redundant controller it's critical on the business.
i attached the CLI command file for more information

thanks in advance

Re: MSA 1500cs con

Sivaramakrishna_1 — Sat, 12 Feb 2011 03:27:13 GMT

Hi,

It seems to be some issues suspecion with Enclousure connectivity,

Below is the infor from logs saying that backplane communication failure.

Enclosure UNKNOWN (backplane communication failure), bus 03:
Disk201 (2,01) (3:00:00) 36.4GB 160 MB/s 0
Disk202 (2,02) (3:01:00) 36.4GB 160 MB/s 0
Disk203 (2,03) (3:02:00) 36.4GB 160 MB/s 0
Disk204 (2,04) (3:03:00) 36.4GB 160 MB/s 0
Disk205 (2,05) (3:04:00) 36.4GB 160 MB/s 0
Disk206 (2,06) (3:05:00) 36.4GB 160 MB/s 0
Disk207 (2,07) (3:08:00) 36.4GB 160 MB/s 0

Re: MSA 1500cs con

elhassan — Sat, 12 Feb 2011 16:38:49 GMT

thanks for ur reply,am asking if u guess any failure on a certain part already i replaced controller,I/O,FC cables on controller enclousre do u think may i change somthing on disk enclousre??

Re: MSA 1500cs con

Sivaramakrishna_1 — Sun, 13 Feb 2011 04:01:03 GMT

I worked very less with MSA 1000, but can suggest some thing to get a better clue on this.

Bring down the entire box and remove all the cables and IO modules. Try Refixing all HDDs and reconnect all the cables on that enclosure.

If still the same issue persists, we may need to suspect the Mid plane of that enclosure.