topic MSA1000 global_ris in HPE MSA Storage

MSA1000 global_ris

CA1246399 — Fri, 04 Feb 2005 12:33:40 GMT

I am trying to configure a new MSA1000 with redundant internal switches and redundant controllers for a VMWare ESX 2.5.0 system. When trying to add a new connection through the CLI I get an error stating that 'connection information cannot be saved because the global_ris is NULL.' I can't find any reference to this parameter anywhere: google, HP manuals/PDFs...nothing. The controllers are running firmware rev 4.32 build 300 and the hardware rev is 7. Does anyone have any insight to this error?

Thanks,
Scott

Re: MSA1000 global_ris

Uwe Zessin — Fri, 04 Feb 2005 13:12:12 GMT

RIS, if I recall correctly, is short for 'RAID information sector' and means the meta data area of each physical disk drive use by a SmartArray controller.

It looks like you first have to create at least one logical disk so that the controller can save the data.

Re: MSA1000 global_ris

CA1246399 — Fri, 04 Feb 2005 15:57:45 GMT

Uew,

Thank you very much. That solved my problem. I created a unit and then was able to add/setup the connections.

Thanks again.
Scott