topic Re: Managed logs warning: in MSA Storage

Managed logs warning:

Rogger007 — Sun, 28 Sep 2014 08:06:54 GMT

Managed logs warning: A log region has reached its warning level and should be archived before log data is lost. (region: SC debug, region code: 5)

I am receiving this message continueously and I have clear the events on both controllers and restart the controller but still i am receving this alert . any suggestions to solve this problem

Re: Managed logs warning:

Dennis Handly — Sun, 28 Sep 2014 20:12:54 GMT

What model disk array do you have?

Re: Managed logs warning:

Rogger007 — Wed, 01 Oct 2014 09:04:17 GMT

it is P2000G3 SAS

Re: Managed logs warning:

Rogger007 — Tue, 07 Oct 2014 09:24:42 GMT

I have close this managed log service

Re: Managed logs warning:

AS23 — Sun, 02 Jul 2017 15:51:01 GMT

I did the same but I am still getting those alerts continuously.

Please help

Re: Managed logs warning:

hseartem — Thu, 15 Nov 2018 07:39:32 GMT

I have too
Error 402 "managed logs wrapped a log region has wrapped and data has been lost"
TechSupport, what make?

Re: Managed logs warning:

SUBHAJIT KHANBARMAN_1 — Sun, 18 Nov 2018 09:10:48 GMT

If you are not sure about "managed logs" option then please disabled this option to stop receiving these events or alerts. Please find the procedure to stop this from SMU,

To enable or disable managed logs
1. In the Configuration View panel, right-click the system and select Configuration > Advanced Settings > System Utilities.
2. Either select (enable) or clear (disable) the Managed Logs option. This option is disabled by default.
3. Click Apply.

Hope this helps!
Regards
Subhajit

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Re: Managed logs warning:

Shawn_K — Mon, 19 Nov 2018 14:50:15 GMT

If your managed logs are wrapping that fast there is something that needs to be investigated. Typically the managed logs generate events and alerts at a rate that causes the logs to be generated every couple of months. If you are seeing log generation events every week or every day then there is an item that needs your attention.

Typical events that may cause the logs to wrap are drive errors. Check and confirm your drives are not generating drive error alerts or smart trip errors. Enabling scrub will also help detect drive errors and ensure your vdisk or disk-group is healthy.

You shouild also check the NTP time settings. If the NTP setting is enabled but not set correctly, then the array will generate a time sync event which can cause logs to wrap. You can either verify the NTP server is correctly set and the array can sync or manually set the time and disable the NTP setting.

If you elect to disable manual logs be sure you are monitoring your array by having alerts set to a WARNING level. If a CRITCAL or WARNING event occurs be sure to gather logs in case they are needed to further troubleshoot your issue.

Cheers,

Shawn

Re: Managed logs warning:

lkyjim — Thu, 22 Aug 2024 14:40:41 GMT

Can you tell me the process if the system is a MSA 2040?

Re: Managed logs warning:

Sunitha_Mod — Fri, 23 Aug 2024 06:21:11 GMT

Hello @lkyjim,

Thank you for posting.

You might want to consider creating a new topic by utilizing the "New Discussion" button, as this will not only enhance visibility compared to the old topic but also boost your chances of receiving responses from experts.

Re: Managed logs warning:

JonPaul — Mon, 16 Sep 2024 09:10:17 GMT

@lkyjim
The report of a managed logs wrapping can be normal. The logs have a maximum size, when the log is getting close to full and older items would be overwritten the warning is displayed so that the user can download the logs, if desired, to retain the information in the logs.
There are multiple different logs on the MSA MC (management Controller), SC (Storage Controller), EC (Enclosure Controller), ... EACH OF THESE LOGS IN A GOOD RUNNING SYSTEM SHOULD NOT WRAP FOR 6 MONTHS or more.
If you are getting continuous messages or even messages weekly there is something that is not behaving on the MSA.
Why is you log wrapping more quickly than expected?
The managed logs messages are the 'squeaky wheel' if it is the standard 6 months+ message, download the logs and save them they will keep a record of what happened on the array. If they are coming more often then investigate what events are filling the logs. Not all logs will be obvious and in that case consider creating a support case.

If you do want to disable the managed logs feature:
See the CLI guide: show/set advanced-settings