topic Re: SSD sas firmware in MSA Storage

SSD sas firmware

Chanklish — Tue, 07 Sep 2021 12:16:23 GMT

Hello

I am trying to find the correct firmware update for my SSD

first , the disks are HPE but in the MSA they are shown as seagate ! what is the correct firmware ?

In the hp partner invoice , it is a R0Q47A

but the disks are seagate XS1920SE70084

Re: SSD sas firmware

SUBHAJIT KHANBARMAN_1 — Mon, 06 Sep 2021 15:51:01 GMT

@Chanklish

1st of all please remove all information where serial number visible or else you can mask serial numbers and re-post.

Regarding your query, 0001 is the only firmware as of now for drive model XS1920SE70084. You can check any firmware from below links.

https://h41111.www4.hpe.com/storage/msafirmware.html

Hope this helps!
Regards
Subhajit

I am an HPE employee

If you feel this was helpful please click the KUDOS! thumb below!

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Re: SSD sas firmware

Chanklish — Mon, 06 Sep 2021 15:59:25 GMT

are these HPE or Seagate disks?

Re: SSD sas firmware

SUBHAJIT KHANBARMAN_1 — Mon, 06 Sep 2021 16:29:08 GMT

@Chanklish

Hardware manufacturer may be seagate but it's the HPE Software or firmware which make it more efficient, secure and supportive. So for you it's HPE drives only.

You can't use any random drives in HPE Storage because firmware matters a lot specially for data security.

Hope this helps!
Regards
Subhajit

I am an HPE employee

If you feel this was helpful please click the KUDOS! thumb below!

**********************************************************************

Re: SSD sas firmware

Schwarzemezza — Thu, 23 Sep 2021 10:53:19 GMT

Hi @SUBHAJIT KHANBARMAN_1

So if the current /latest fimrware version is 0001, is this firmware avalable for download?

Re: SSD sas firmware

JonPaul — Fri, 24 Sep 2021 16:35:55 GMT

@Schwarzemezza
Typically the initial firmware release is not available for download. Drive firmware is updated periodically, you would think that keeping the released firmware and the components to field update to the latest would be pretty easy. It's not.
The specific drive you are requesting does have a 'recommended' firmware release pending and drives shipping today MAY already be shipping with the new firmware.
Keep an eye on this update component:

https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_95ee9a00226b4cd980701c15a6
Use the 'Revision History' tab to find the latest revision.

Re: SSD sas firmware

Shawn_K — Fri, 24 Sep 2021 23:04:09 GMT

@Schwarzemezza

You can also check released and supported versions of array, controller, enclosure, and drive information by checking this link: www.hpe.com/storage/msafirmware

Also, to check the overall health of your system and any available firmware versions you can use our new MSA Health Check Tool at the following link: www.hpe.com/storage/MSAHealthCheck

Download your MSA Log File from your MSA array
Upload the MSA Log File into the MSA Health Check website
Review the results by clicking through the tabs and saving the PDF report
Links to array, enclosure, and drive firmware are provided for easy access

I work for Hewlett Packard Enterprise. The comments in this post are my own and do not represent an official reply from HPE. No warranty or guarantees of any kind are expressed in my reply.

Cheers,
Shawn

Re: SSD sas firmware

JonPaul — Wed, 29 Sep 2021 15:23:01 GMT

@Shawn_K @Chanklish @Schwarzemezza @SUBHAJIT KHANBARMAN_1
FYI - the latest 'super bundle' has been released and has updated firmware for a number of drive models.
You can find the components here: Software Details | HPE Support Center

Re: SSD sas firmware

Chanklish — Thu, 30 Sep 2021 10:11:35 GMT

my 1060 msa has SAS ssd disk with FC connectors , is this update suitable ?

Re: SSD sas firmware

JonPaul — Thu, 07 Oct 2021 22:07:13 GMT

Yes in the bundle download under 'release notes' is the list of 85 families of drives. Your drive, XS1920SE70084, is family 83. The version is updated to: 0002

Re: SSD sas firmware

ToniR — Thu, 18 Nov 2021 09:21:00 GMT

in MSA 2060 SAS Storage Management Utility has this firmware update place where you can select firmware file but i cant find a file that you can use in there. Is that update in maintenance just for show or you can actually use it to update firmware to your disk's?

under

Maintenance / Firmware / disk

0002 Recommended Firmware 0002 for drive(s): XS3840SE70084, XS1920SE70084, XS960SE70084

Select Disks View Firmware

Upload the firmware file to install to the selected disks.

but i cant find file to use from this view firmware link webpage.

https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_a2be51630f724d2cbbbd5b884a

ps. for some reason i cant upload screen shot to here to show.

https://imgur.com/a/vePHs4P

Re: SSD sas firmware

Torsten. — Thu, 18 Nov 2021 10:14:11 GMT

You need to run the downloaded *.exe file on your PC, did you do that?

Re: SSD sas firmware

ToniR — Thu, 18 Nov 2021 10:26:14 GMT

I can download them but I am interested about that update system that is integrated in that MSA maintenance. It should be just single file what you can put in there and it will update disk firmware with out runing exe/rpm in windows/linux.

well at least is looks like it should work like that.

Re: SSD sas firmware

Torsten. — Thu, 18 Nov 2021 10:28:14 GMT

The file format for updating from SMU is obsolete, running the *.exe is now the recommended procedure.

Re: SSD sas firmware

Schwarzemezza — Thu, 18 Nov 2021 14:59:17 GMT

Hi @ToniR

For what its worth i asked myself the same question a few months ago while setting up our new MSA2060. Since the option is there in SMU to upload a file to update the disks surely there should be a way to obtain this file from somewhere and perform disk firmware updates within SMU.

So its just a big mystery or the a bit confusing why the option to update disk firmware using a firmware update file you upload in SMU is there but then make this way of updating disk firmware or the "file format" of the firmware update file as @torsten puts it, "obsolete"

Nonetheless, @ToniR try running the smart component file you downloaded from the HPE support that is the "cpxxxxxx.exe" and when is it displays the "HPE Package Setup" dialog box, choose to Extract... the files and then check extracted files to see if you can't use a file from there to upload in SMU to update disk firmware.

Its been a while since i setup our MSA2060, will jog my memory and share feedback if recall more info in this regard.

Re: SSD sas firmware

Torsten. — Thu, 18 Nov 2021 15:08:24 GMT

See this:

https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=a00094840en_us

The SMU option was used before, but now it is obsolete.

Re: SSD sas firmware

Schwarzemezza — Fri, 19 Nov 2021 06:30:09 GMT

Hi @Torsten.

Great feedback! Thanks for sharing the official HPE Support statement and conclusively putting this issue to rest.

Our ways are evolving Thanks again @Torsten.