topic Re: System Configuration Wizard Grey out in MSA Storage

System Configuration Wizard Grey out

Nk7 — Wed, 21 Jun 2023 04:34:01 GMT

I have a brand new MSA 2060 FC and try to set it up.

After running the first setup wizard at System configuration, the START is gray-out and cannot proceed.

Can you please let me know how to fix this and proceed with the setup wizard?

Re: System Configuration Wizard Grey out

JonPaul — Tue, 20 Jun 2023 22:20:55 GMT

@Nk7
Seems like suddenly a lot of this issue,
In the past I have been able to click the browser refresh button to allow the system to update to get the start button activated.

Please tag me if this did not/does not fix the issue. ('Me Too' folks, please respond as well)

Re: System Configuration Wizard Grey out

HighTaxes — Wed, 21 Jun 2023 15:22:06 GMT

I am having the same issue after I refresh the page. I am using Chrome.

Re: System Configuration Wizard Grey out

JonPaul — Wed, 21 Jun 2023 17:27:11 GMT

@HighTaxes @Nk7
Sorry, the best way to attack this is to create cases with HPE support.
Can you tell me a few more details:
- What version of firmware (CLI> show versions)
- Are there drives installed in the system (CLI> show disks)
- Was a license installed during onboarding
- Was the update server configured during onboarding

You may be able to skip this stage by creating a disk group in the CLI> add disk-group type virtual pool A level R1 disks 1.1-2

This will create a RAID 1 disk-group you can delete later but should show a button on the onboarding page which will state to bypass the configuration. Without any disk-group created this button will not appear.

Re: System Configuration Wizard Grey out

Nk7 — Thu, 22 Jun 2023 08:22:32 GMT

I have bypassed the wizard with the following and made the MSA configuration and working like a charm now.

Step 1

Enable the HTTP protocol from CLI.

Step2

set user-interactions onboarding-step 255

Finally, connect to the SMU with HTTP and configure the MSA.

Re: System Configuration Wizard Grey out

HighTaxes — Thu, 22 Jun 2023 12:34:28 GMT

Is step 2 a CMD in the CLI? I currently don't have the CMD set user-interactions.

Re: System Configuration Wizard Grey out

HighTaxes — Thu, 22 Jun 2023 12:37:10 GMT

- What version of firmware (CLI> show versions) IN110R001
- Are there drives installed in the system (CLI> show disks) Yes 10 of them
- Was a license installed during onboarding Yes
- Was the update server configured during onboarding I do get a timeout when I start the config. Do I need a connection to the update server to get my set to work?

Re: System Configuration Wizard Grey out

Nk7 — Thu, 22 Jun 2023 12:43:57 GMT

Both steps are in MSA 2060 CLI connected with ssh using putty

Re: System Configuration Wizard Grey out

JonPaul — Thu, 22 Jun 2023 14:41:47 GMT

@HighTaxes @Nk7
The CLI> set user-interactions command is undocumented and will not appear in online help or as a tab completion. This command is a 'service tech' command. While it is not detrimental to the system, it does bypass all the key setup configuration that is recommended in the best practices. PLEASE make sure to go back and review all the Settings, especially the notifications, and verify that all configuration is complete. Another good step would be to grab a set of logs and run them through the MSA HealthCheck site when you think you are complete. https://www.hpe.com/storage/MSAHealthCheck (Instructions for getting logs are out there too)
The command to turn on the HTTP protocol is not necessary and would be recommended to leave disabled. HTTP is a non-secure protocol while HTTPS is enabled by default and is recommended. When logging in through PUTTY you are using the SSH login which is not dependent on HTTP or HTTPS.

HighTaxes, thanks for the setup information. I have been unable to replicate the issue and sorry for experimenting on your system, it is not what I want to do.
The Update server will download a manifest file, JSON format, from the HPE support center on a regular basis and compare firmware on the system with the firmware in the manifest. The manifest can be downloaded independently and you can review what is in it. https://www.hpe.com/support/MSAmanifest
Since the manifest comes from the internet the MSA must have access to the internet and DNS to retrieve the file. Many times this will require a PROXY to be configured.
BTW, there are firmware updates available for your system: IN110P002 https://www.hpe.com/storage/msafirmware or the healhcheck will direct you to the firmware as well.
Thanks and if any others have details about setup that is causing this issue please post.