topic Re: Firmware update msa 2040 controller in MSA Storage

Firmware update msa 2040 controller

jorge_mat0207 — Wed, 04 Oct 2023 08:10:49 GMT

Hi team:

A question, I have a hpe msa 2040 SAN Dual Controller in which controller A failed and is working with the backup controller B. I already have the spare part to replace said controller, but when I reviewed the firmware version that is active I detected which is very old (GLS200R08-01). Can I replace the controller without problems or do I need to update first?

Regards,

Re: Firmware update msa 2040 controller

jorge_mat0207 — Wed, 27 Sep 2023 16:06:45 GMT

One detail, the device does not currently have support, but I can get the firmware from third parties.

Regards,

Query: Firmware update msa 2040 controller

support_s — Wed, 27 Sep 2023 16:58:21 GMT

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1. HPE MSA 2040 SAN Storage - Configuration

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Re: Query: Firmware update msa 2040 controller

jorge_mat0207 — Wed, 27 Sep 2023 17:13:24 GMT

Update: Controller firmware version in production is GL200R007

Re: Firmware update msa 2040 controller

ArunKKR — Fri, 29 Sep 2023 16:53:49 GMT

Hi,

Upgrade the firmware of existing controller before replacing failed controller as new controller might come with the latest version firmware pre-installed.

If you have the firmware files downloaded, pull failed controller out by 1-2 inches, enable single controller mode and upgrade firmware of existing controller. Upgrade path - GL200 > GL220P010 > GL225P002-02. Command to enable single controller mode: set advanced-settings single-controller Note: As with any firmware upgrade data back up is recommended.

Re: Firmware update msa 2040 controller

jorge_mat0207 — Sat, 30 Sep 2023 12:44:06 GMT

In this case, I do not have access to the old firmware therefore I could not do what you mention.

Re: Firmware update msa 2040 controller

ArunKKR — Sat, 30 Sep 2023 16:19:35 GMT

Hi Jorge,

Direct upgrade of the firmware to the latest version might not succeed. You may log an HPE support case to check for options.

I believe that you would have already tried removing and reseating the failed controller to check whether it comes up.