MSA2040 Serial Number

gmosetto — Fri, 15 Nov 2024 04:06:22 GMT

I have several MSA 2040 SANs, and I need to check if they are still under support so I can request it if necessary. The issue is that, based on what I've found, I should be able to obtain the serial number using these commands through an SSH connection. However, when I enter the numbers I retrieve into the HPE Support Platform, it says they are not valid serial numbers.

I am using these three commands:

show system
show configuration
show enclosures

The web GUI also doesn't display any serial number information.

Could anyone please let me know how to obtain the serial number remotely?

Thanks!

Re: MSA2040 Serial Number

Sunitha_Mod — Fri, 15 Nov 2024 04:04:34 GMT

Hello @gmosetto,

Thank you for posting.

We have passed the details to the respective team, and someone from the team will review it and reach out you.

topic Re: MSA2040 Serial Number in MSA Storage

MSA2040 Serial Number

Re: MSA2040 Serial Number