topic Re: MSA 1040 Initializing, please wait... in MSA Storage

MSA 1040 Initializing, please wait...

oosama123 — Tue, 02 Sep 2025 05:55:03 GMT

Hi all

we have many HPE devices , one of them is an old storage " 1040 MSA " for backup data .

today suddenly restarted , and now its showning :

Initializing, please wait...

and when i try ssh to restart controller or any other command : Error: The MC is not ready. Wait a few seconds then retry the request.

one more thing , i noticed two disk shows orange light. its out of support that why am asking here . that

thank you in advanced

Re: MSA 1040 Initializing, please wait...

ArunKKR — Sat, 30 Aug 2025 08:10:38 GMT

Hi,

I believe the only option would be to perform a power cycle of controller enclosure if both controllers are not responding to commands.

1. Did the issue start after an unexpected power loss to the array? Controller needs to be shut down before we remove power to array in normal scenarios.
2. Is the MSA volumes accessible by host servers to which volumes are mapped?

Its possible that the 2 disks with amber LED might have moved to left over state after abrupt power loss.

Re: MSA 1040 Initializing, please wait...

ArunKKR — Mon, 01 Sep 2025 07:31:05 GMT

Hi @oosama123 ,

Please let us know whether you have any updates.