https://community.hpe.com/t5/msa-storage/eva-vcs-upgrade/m-p/698143#M2548 We have a EVA5000 coming out of warranty and we would like to support this unit ourselves<BR /> (Being HP hardware support).<BR /> I believe we are unable to do the VCS and drive updates, because HP do this themselves..<BR /> As a company who has the required HP certifications required to look after such kit, why do we have to rely on HP.<BR /> What do we need as a company to support this product fully..... Thu, 14 Sep 2006 10:03:42 GMT Coupster 2006-09-14T10:03:42Z https://community.hpe.com/t5/msa-storage/eva-vcs-upgrade/m-p/698143#M2548 We have a EVA5000 coming out of warranty and we would like to support this unit ourselves<BR /> (Being HP hardware support).<BR /> I believe we are unable to do the VCS and drive updates, because HP do this themselves..<BR /> As a company who has the required HP certifications required to look after such kit, why do we have to rely on HP.<BR /> What do we need as a company to support this product fully..... Thu, 14 Sep 2006 10:03:42 GMT https://community.hpe.com/t5/msa-storage/eva-vcs-upgrade/m-p/698143#M2548 Coupster 2006-09-14T10:03:42Z https://community.hpe.com/t5/msa-storage/eva-vcs-upgrade/m-p/698144#M2549 Did you ask them? Anybody outside HP cannot really answer that question for them and I guess you won't get an answer from any employee here. Thu, 14 Sep 2006 11:47:03 GMT https://community.hpe.com/t5/msa-storage/eva-vcs-upgrade/m-p/698144#M2549 Uwe Zessin 2006-09-14T11:47:03Z