topic Re: MA8000 error. in MSA Storage

MA8000 error.

FerSAN_2 — Fri, 23 Mar 2007 12:51:29 GMT

I´ve got two controllers HSG80 with 4 disk enclosures, and a month ago i received a CLI error "controller shelf has a bad power supply or fan". I test everything, and its OK, all leds are green. However in the emu display i´ve got a error "Er idHo", and an alarm sound.
Somebody can say me how I fixed this error.

Thanks.

Re: MA8000 error.

MSECO — Sat, 24 Mar 2007 11:40:53 GMT

System OK (green) LED ON Is in the normal operating state.
Shelf Fault (amber) LED OFF
Blower 1 through 8 (amber) LEDs OFF
Temperature (amber) LEDS OFF
Audible Alarm OFF
*************************************
Audible Alarm ON Has a failed FRU.
Check the EMU control panel LEDS to determine
which FRU has failed.
***************************************
System OK (green) LED OFF Has a failed FRU and one or more of the following
error conditions exist:
â The temperature is above the maximum safe
operating level.
â The +12 V dc power supply output is out of
regulation.
â The +5 V dc power supply output is out of
regulation.
â Fewer than four power supply SBBs are
operational
â One controller may be defective. Check for any
error messages on the terminal (if one is attached).
Blower x LED ON Has an individual blower x failure.
Blower 1, 2, 3, and 4 (amber) LEDs ON Has one of these four blowers either not installed or
not connected.
Blower 5, 6, 7, and 8 (amber) LEDS ON Has one of these four blowers either not installed or
not connected.
Temperature (amber) LED ON Operating temperature is too high. The blowers will
operate at high speed to reduce the temperature.
Shelf Fault (amber) LED ON Has one or more of the following faults:
â A power supply SBB has failed. (Verify whether
any individual power supply SBBs are off to
confirm.)
â A storage device SBB or one of the controllers
has failed. (Refer to the controller OCP LED codes
tables in this chapter.)
â Fewer than four power supply SBBs are
operational.

Re: MA8000 error.

FerSAN_2 — Tue, 27 Mar 2007 14:01:59 GMT

Thanks MSECO. But everything is OK. I thinks is a randomic error, and iÂ´ve not a emu manual to see what is the meaning of "Er idho" in the emu display.
If somebody has the link or the manual... thanks.

Re: MA8000 error.

Louis Henninger — Thu, 12 Apr 2007 11:49:23 GMT

I had the same problem about a year ago.

HP Storage Support provided a brief document about alarms and resetting them.
I've attached it here...

regards,

Louis