topic Re: msa 1500 in MSA Storage

msa 1500

CA1335279 — Tue, 17 Jul 2007 17:46:55 GMT

We have and msa 1500. Recently when I go into the ACU-selective storage and uncheck a volume from a server and click save the ACU locks up. THis leaves controller 1 in a locked state and wont fail over to controller 2. The only way I have found to solve this is pull controller 1 out and let it fail to controller 2. Has anyone had problems with these controllers?

Re: msa 1500

Martin Smoral — Fri, 20 Jul 2007 15:13:55 GMT

The first thing I would suggest is to upgrade to the lastest A/A or A/P FW and update your PSP. Their are several fixes in the lastest FW for Lockups.

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?taskID=135&pnameOID=415600&prodTypeId=12169&locale=en_US〈=English+%28US%29&prodSeriesId=415598

Re: msa 1500

CA1335279 — Fri, 20 Jul 2007 15:23:50 GMT

I called HP and it turns out the controllers we had were defective from the manufactor. A certain revision lot were bad. We have replaced them with the new ones and so far so good.

You can close this tread.