https://community.hpe.com/t5/msa-storage/va-7410-password-recovery/m-p/307925#M357 I'm assuming you mean you can't access the VA with Command View. I posted the solution to this issue on another thread: <A href="http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=396227." target="_blank" rel="nofollow">http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=396227.</A><BR /> <BR />If you have lost the security password, you will have to connect up a cable to the serial port in the back of the array (either controller), and reset the password back to default (AUTORAID). The command is vfpsecure -R (older firmware) or secure -R (newer firmware). Tue, 27 Jan 2004 13:55:15 GMT krusty 2004-01-27T13:55:15Z https://community.hpe.com/t5/msa-storage/va-7410-password-recovery/m-p/307924#M356 Greetings,<BR /><BR />It appears for some reason our password on the VA7410 is forgotten or in error, we cannot access the box using what we believed to be the password, so I must assume it's lost. Does anybody know a proceedure to recover the password? Mon, 26 Jan 2004 12:24:47 GMT https://community.hpe.com/t5/msa-storage/va-7410-password-recovery/m-p/307924#M356 CA1078672 2004-01-26T12:24:47Z https://community.hpe.com/t5/msa-storage/va-7410-password-recovery/m-p/307925#M357 I'm assuming you mean you can't access the VA with Command View. I posted the solution to this issue on another thread: <A href="http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=396227." target="_blank" rel="nofollow">http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=396227.</A><BR /> <BR />If you have lost the security password, you will have to connect up a cable to the serial port in the back of the array (either controller), and reset the password back to default (AUTORAID). The command is vfpsecure -R (older firmware) or secure -R (newer firmware). Tue, 27 Jan 2004 13:55:15 GMT https://community.hpe.com/t5/msa-storage/va-7410-password-recovery/m-p/307925#M357 krusty 2004-01-27T13:55:15Z