topic Re: EVA 4400 Controller halted after replacement in MSA Storage

EVA 4400 Controller halted after replacement

isomat — Fri, 20 Apr 2012 15:00:46 GMT

I have an EVA 4400 with dual controllers. One of the controller went offline and after I replaced it because it was bad, I can't get it to reconnect. C.V. will not even recognize it and the Controller Module interface says it is halted when I log in. How do I re-enable this controller

Re: EVA 4400 Controller halted after replacement

Torsten. — Fri, 20 Apr 2012 18:11:53 GMT

When you replaced the controller, did you place the memory dimms into the new part?

Re: EVA 4400 Controller halted after replacement

Yaboto — Mon, 23 Apr 2012 11:27:46 GMT

Remove the Memory module from the old one and fix it into the new one. Without it the new controller would not boot. The first time I replaced an EVA controller, I had the same experience. Now the first thing I do is to remove the PROM module from the old controller before any replacement.

Best regards,

Yaboto