topic Re: EVA4400 Management Module Connection - GUI in MSA Storage

EVA4400 Management Module Connection - GUI

Mauro Livi — Wed, 30 Jan 2013 17:34:00 GMT

Hi all,

We have an EVA4400 with HSV300 switches and recently (physically) moved it to a different location. No IP changes were made to any of the systems (i.e. network did not change) and when I re-connected everything all came up just fine in that EVA is good and I can connect to CommandView just fine.

What I can't seem to connect to any more is the EVA440 Management GUI. When trying to connect to the URL ( https://[IP addres]:2373) I can't seem to connect to it. I tried pinging the IP but no luck. I also tried doing an nslookup on the IP but the DNS server cannot find the IP.

I guess I can try to connect a laptop to the LAN port and see how that goes, but given that I can no longer ping the IP or find it in nslookup, I'm thinking that one of our network folks has changed something somewhere.

Like I said, the IP should not have changed (nor do I want to change it)...any suggestions?

Thanks

Mauro

Re: EVA4400 Management Module Connection - GUI

hvhari — Fri, 01 Feb 2013 07:27:35 GMT

When you are physically near the EVA, you can try resetting the management module. Refer page 25 in the document http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c01883137/c01883137.pdf for details.

Re: EVA4400 Management Module Connection - GUI

Johan Guldmyr — Fri, 01 Feb 2013 14:36:16 GMT

Hi, sounds like some basic network troubleshooting is in order.

Do you have link on the port? - Green led on the port in the management module and on the switch.
Is the switch port up? Maybe it needs to be enabled or so?
Bad cable?