topic Re: Error on P2000 G3 MSA in MSA Storage

Error on P2000 G3 MSA

Denis Lanning — Mon, 04 Nov 2013 16:16:35 GMT

Received a error report showing:

Supercapacitor failure. Status: cell 1 voltage is too high (27), State: failure (12) (p2: 3998, p3: 0)

Will this require a controller replacement? How do I know which one?

Thanx,

Denis L.

Robert_Jewell — Tue, 12 Nov 2013 21:12:07 GMT

You should have had further info stating which controller this came from. Review the event logs again.

Run the CLI command # show sensor-status to view current state of the cell voltage.

-Bob

Torsten. — Wed, 13 Nov 2013 12:22:22 GMT

In case of power loss the supercap delivers power to write the cache onto the flash card. You will see in the logs the reporting controller A or B.

But this could even be a false alarm if you running older firmware.

What is running?

Current is TS250P003