topic P2000 Multi Disk failure in MSA Storage

P2000 Multi Disk failure

Aissa — Wed, 18 Apr 2012 13:57:25 GMT

Hi,

On our MSA P2000 we face a strane behaviour,

- a disk failed

- when we replace the failed disk, an other failed immediatly. This happen 3 times !!!

- We update all the MSA controller and drives

- after replacing 2 drives (only 2 because the lack of drives from HP) all fine

- the drive was replaced today, and when ejecting that drive for replacement, an other one failed immediatly

Is there an advisory about that or known bug ?

Thx

Re: P2000 Multi Disk failure

Damon — Fri, 20 Jul 2012 14:53:41 GMT

I'm seeing the same behavior with my P2000 LFF Disk array. I was running firmware TS240R037 at the time, and each disk I tried to use in slot 7, when selected as a global spare, would immediately fail. I've replaced the disk twice already, and I am currently updating to firmware TS240P003 to see if there is any change. I will report back here when the firmware update is complete.

Re: P2000 Multi Disk failure

Damon — Fri, 20 Jul 2012 15:33:56 GMT

After the firmware update, I went in and configured the troublesome drive as a global spare with no errors. Looks like the solution is to update your controller firmware.