topic Cannot connect to SAN switch 2/8 in MSA1000 - serial connection in MSA Storage

Cannot connect to SAN switch 2/8 in MSA1000 - serial connection

Kornel Kundzicz — Fri, 12 Aug 2011 06:39:01 GMT

Hi,

I have a problem with connect to SAN switch 2/8 in MSA1000 - serial connection.

I used settings frommanual - 9600 . . . . .

Maybe I used wrong cable - which I should use?

I have to connect to this switch and change the ip address.

I replace bad switch a week ago and after replace new switch have ip address 0.0.0.0

I think that new switch working fine. I don't have any errors but I can't connect and manage switch

Please, help me.

Re: Cannot connect to SAN switch 2/8 in MSA1000 - serial connection

Johan Guldmyr — Fri, 12 Aug 2011 09:34:33 GMT

Hello,

http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManual&lang=en&cc=us&docIndexId=64179&taskId=101&prodTypeId=12169&prodSeriesId=315122

Has as document: MSA 2/8 SAN switch installation guide.

From it:

"By default, the switch is configured to use an IP address of 10.77.77.7" - have you tried that IP?

For serial,

You are connecting through the back of the MSA1000 right?

The settings should be:

Bits per second 9600
Databits 8
Parity None
Stop bits 1
Flow control None

And the cable needs to be:

■ Serial cable (supplied with the switch) for connecting the switch to the workstation.
This cable must be a straight-through cable.

Re: Cannot connect to SAN switch 2/8 in MSA1000 - serial connection

Kornel Kundzicz — Fri, 12 Aug 2011 09:42:47 GMT

Hi,

Of course I connect back of MSA1000.

I used good setting for com1 port.

I'm not sure which cable I have. No I search fit cable.

I know that default address is 10.77.77.77 but on lcd in controller show 0.0.0.0

I read that somethimes switch from hp come with another address because it's maybe refubrished.

I think that I should use cable - Simple Straight Through Cable like in 3 picture on below link.

http://digital.ni.com/public.nsf/allkb/1EE0DD8AF67922FA86256F720071DECF