topic Re: MSA2040 Error code 549 in MSA Storage

MSA2040 Error code 549

Mike Texter — Mon, 13 Jul 2015 12:46:19 GMT

I can't find reference to this error anywhere online, can somone tell me if it's worthy of concern? It happened friday afternoon and we didn't notice it until now, it looks like it ran fine over the weekend.

Edit: it didn't happen until 23:54 on Friday, not 3:54 PM. No wonder I didn't notice it. Weird timestamp wrapping...

"recovery from internal processor fault detected on controller"

Re: MSA2040 Error code 549

Torsten. — Mon, 13 Jul 2015 13:07:52 GMT

The newest version of the event list says

549

Critical

The indicated controller module detected that it recovered from an internal processor fault.

Recommended actions

•

Replace the controller module.

I would check the firmware and monitor the device.

Re: MSA2040 Error code 549

Mike Texter — Mon, 13 Jul 2015 13:08:58 GMT

Great, thank you! Out of curiosity, where can one find this latest version of the event list?

Re: MSA2040 Error code 549

Torsten. — Mon, 13 Jul 2015 13:18:53 GMT

Somewhere in the manual section of the device.

Ask google for "c03791995":

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03791995