topic Re: msa1000 san problem in MSA Storage

msa1000 san problem

domenico_6 — Fri, 29 Oct 2004 05:23:25 GMT

i have customer with an msa connected to a san
the firmware on the cosntroller of the msa1000 is 4.24.
the cust is installin gon the server a fibre channel card qlogic with this driver QLA2x00-6.0.4.9 and when reboot the server is getting kernell panic
without the fobre card the server work fine
this issue is related on the driver they install?
any help?
thanks

Domenico Carbone - Enterprise Technical Support Representative
UK and Ireland Enterprise
HP EMEA Technical Customer Support Centre (TCSC)
Tel: +353 (01) 214 1000
e-mail : domenico.carbone@hp.com

Re: msa1000 san problem

domenico_6 — Fri, 29 Oct 2004 05:25:34 GMT

sorry the operating system on the server that is dl380 is red hat 2.1
thanks

domenico

Re: msa1000 san problem

Uwe Zessin — Fri, 29 Oct 2004 05:34:46 GMT

Is he trying a failover? I've had a report from somebody with RH3 who used an old 6.x driver which resulted in a kernel panic. The problem was fixed after upgrading to the 7.00.03 driver and choosing the correct mode ('set_parm' script).

The 6.x drivers are no longer on the web site - your customer might try to upgrade the driver and the MSA1000 firmware.

Re: msa1000 san problem

domenico_6 — Fri, 29 Oct 2004 05:38:20 GMT

infact i diden't found the driver of the customer have
but i found the ddriver version 7.
ok i'll ask the cust to upgrade the driver
thanks

domenico