topic Storageworks NAS software error after installing 2003 SP1 in StoreEasy Storage

Storageworks NAS software error after installing 2003 SP1

gertjan slagt — Tue, 27 Feb 2007 04:26:44 GMT

Hello,
After I install windows 2003 SP1 on a dl380G4 storage server I get the message:
"The server you are running cannot run storageworks NAS software properly".
One minute later the system reboots.
Now I know that I had to install WSS service release 5.6 first before install SP1. (HP support document c00616839).
I can start the NAS in safe mode.
Can anyone give me the best solution for this problem? Remove SP1 or install WSS 5.6? Is there maybe a script or register-key change?

Thanks!
Gertjan Slagt

Re: Storageworks NAS software error after installing 2003 SP1

Stephen Kebbell — Tue, 27 Feb 2007 09:03:30 GMT

Hi,

looks like you have a similar problem to this thread:
http://forums1.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=1101193

And I think the customer advisory posted there is applicable to you.

Regards,
Stephen

Re: Storageworks NAS software error after installing 2003 SP1

gertjan slagt — Wed, 28 Feb 2007 02:12:46 GMT

Hi Stephen,

I tried to update the system ROM but get an error mesage "hardware or software not correct version".

At last we decided to try a de-installation of SP1 (fingers crossed).
This was the solution!. the Windows server is now booting up in normal mode and working OK.

Now waiting for the CDrom from HP and install HP Storage Service Release first!!

Gertjan Slagt

Re: Storageworks NAS software error after installing 2003 SP1

santi lopez — Wed, 18 Feb 2009 09:48:30 GMT

Hi Gertjan.

I have the same problem.

How do you do a de-instalantion of the service pack. I cant do it in just a minute!!!!

Please help.
Thanks

Re: Storageworks NAS software error after installing 2003 SP1

Livio Aimo — Tue, 21 Jul 2009 09:51:26 GMT

same problem
I resolved restarting windows on safe mode
and I rename the file c:\windows\system32\romcheckservice.exe to .old.
I restart the server and all work fine.

ciao

Re: Storageworks NAS software error after installing 2003 SP1

Glenn2 — Wed, 21 Oct 2015 14:29:16 GMT

@Livio Aimo Thank you for your post. I had an old server with the same problem, you solution worked for me!