AiO Backup Error Messages

boxerboys — Mon, 19 May 2008 12:29:19 GMT

We have 2 AiO 1200s; both exhibiting the same event log messages:
---------------------------------------------
Event Type: Error
Event Source: All-in-One Storage Manager (Server)
Event Category: None
Event ID: 0
Date: 5/19/2008
Time: 9:13:30 AM
User: N/A
Computer: DDDD
Description:
BackupManager: BackupSupport is failing
---------------------------------------------
Event Type: Warning
Event Source: All-in-One Storage Manager (Server)
Event Category: None
Event ID: 0
Date: 5/19/2008
Time: 9:13:30 AM
User: N/A
Computer: DDDD
Description:
Error during Backup discovery.
--------------------------------------------

Both servers have been getting this since day 1. We don't do any HP backups on the systems and removed the HP backup software upon installation as a requirement of the customer.

Thanks

Re: AiO Backup Error Messages

Carlton Bickford — Tue, 20 May 2008 19:16:52 GMT

Unfortunately Data Protector Express must be installed to avoid these messages. Future AiO releases will remove this restriction. You may reinstall DPX by running the installer (the .exe) at C:\hpnas\components\DPX. After re-installing DPX, please also run the AddAsmBackupUser.cmd batch file which is located in the same folder. This adds the ASMbackup DPX user that is used for AiO integration.

topic Re: AiO Backup Error Messages in StoreEasy Storage

AiO Backup Error Messages

Re: AiO Backup Error Messages