topic Re: ADU Reader in StoreEasy Storage

ADU Reader

SK_jsr — Mon, 30 Dec 2024 07:53:41 GMT

One Easy storage 1660 i stuck with data lose kind of things

two hdd of 2 tb has been failed and data D drive not visible.

Other disk may be corrup ( out of 8 disk)

does any one having ADU Reader for better outcome before replacement of faulty hard drive

Thanks in advance

Re: ADU Reader

shiva_jr — Mon, 23 Dec 2024 14:13:34 GMT

Hi @SK_jsr ,
Will this document and this link help you?
Regards,
Shiva_JR

Re: ADU Reader

SK_jsr — Mon, 23 Dec 2024 17:22:53 GMT

Hello
Thanks for your mail
Document link showing no document available

Link page is showing how to collect log

If u have reader which we use to use from Hpe home page do please share the
same

Thanks

Re: ADU Reader

Mr_Techie — Thu, 26 Dec 2024 04:34:31 GMT

Yes the link @shiva_jr shared is not working .

@SK_jsr

Good day, can you give a try to below instructions:

- Do not attempt to write any data to the array. This can prevent further corruption and data loss.

- Try running the HPE ADU

- Boot into the HPE Smart Storage Administrator (SSA) or Intelligent Provisioning and check the status of the drives in the RAID configuration.

- Look for any indicators of SMART failures, predictive failures, or additional issues with the remaining drives.

- If possible, immediately back up any remaining accessible data from the storage.

- If the data is critical, please contact support before proceeding with disk replacements.

- Replace the two failed drives only after diagnosing the array's current state with the ADU.

- If more than two drives in a RAID 5 array are faulty, the array will likely become irrecoverable unless a valid backup is available.

- after replacing the drives, attempt a rebuild if the array allows it. Be aware that the success of the rebuild depends on the condition of the remaining disks.

- If the array cannot rebuild and the data cannot be recovered, you may need to recreate the RAID array.

Also. for this: does any one having ADU Reader for better outcome before replacement of faulty hard drive. I tried to find the info and got the info saying HPE doesn't provide a standalone ADU Reader anymore. However, you can check with support for further assistance.

I hope this helps, let me know.

Query: ADU Reader

support_s — Fri, 03 Jan 2025 06:18:25 GMT

Hello,

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Re: ADU Reader

shiva_jr — Wed, 08 Jan 2025 10:05:15 GMT

Hi @SK_jsr ,
To access the document, HPE login is required.
Here is the document content I wanted to share you.

Regards,
Shiva_JR