topic Error 58 on surestore autoloader DAT 24/6 in Automated Backup

Error 58 on surestore autoloader DAT 24/6

CA665302 — Wed, 24 Apr 2002 18:36:12 GMT

HP says that it happens when "The (Y) motor has jammed while moving the cartdridge platform up without a cartdridge"

Does anybody know how to resolve this?

Thanks in advance

Re: Error 58 on surestore autoloader DAT 24/6

CA698399 — Thu, 25 Apr 2002 14:55:46 GMT

Hi Gabriel,

Although this document addresses Errors 56 and 57, it may also apply to Error 58:
http://www.hp.com/cposupport/information_storage/support_doc/lpg50184.html

Hope this helps.