https://community.hpe.com/t5/automated-backup/rdx-cartridge-auto-eject-problem/m-p/6933613#M1536 <P>Hi</P><P>I have a new external HP RDX USB 3 backup&nbsp;device connected to a server running 2012R2 (device mode is fixed disk and firmware version 0227).&nbsp; Backups are working but the cartridges (1TB, product# Q2044A)&nbsp;are always a real pain to load as they automatically eject half a dozen or more times immediately after I load them.&nbsp; I power cycle the hardware, open up the RDX utility and run diagnostics, usually multiple times and eventually the cartridge will remain loaded.</P><P>Event Viewer is showing the following error:</P><P>RDXmon: MediaInsereted() IOCTL failed. Device:1--(Error code:2) The system cannot find the file specified.</P><P>Grateful for any advice on how to fix.</P><P>Thanks</P> Fri, 20 Jan 2017 03:53:45 GMT satellite360 2017-01-20T03:53:45Z https://community.hpe.com/t5/automated-backup/rdx-cartridge-auto-eject-problem/m-p/6933613#M1536 <P>Hi</P><P>I have a new external HP RDX USB 3 backup&nbsp;device connected to a server running 2012R2 (device mode is fixed disk and firmware version 0227).&nbsp; Backups are working but the cartridges (1TB, product# Q2044A)&nbsp;are always a real pain to load as they automatically eject half a dozen or more times immediately after I load them.&nbsp; I power cycle the hardware, open up the RDX utility and run diagnostics, usually multiple times and eventually the cartridge will remain loaded.</P><P>Event Viewer is showing the following error:</P><P>RDXmon: MediaInsereted() IOCTL failed. Device:1--(Error code:2) The system cannot find the file specified.</P><P>Grateful for any advice on how to fix.</P><P>Thanks</P> Fri, 20 Jan 2017 03:53:45 GMT https://community.hpe.com/t5/automated-backup/rdx-cartridge-auto-eject-problem/m-p/6933613#M1536 satellite360 2017-01-20T03:53:45Z