https://community.hpe.com/t5/automated-backup/4-40-surestore/m-p/113657#M245 &gt; can not backspace segment <BR /> <BR /> I'm assuming that's a message from your ISV application - it's not much to go by.<BR /> <BR /> 1) What drive type (e.g. DLT8K, Ultrium)?<BR /> <BR /> 2) What version of firmware in the drives?<BR /> <BR /> 3) Any I/O error logged from the drive in the application or system/event logs? Tue, 30 Jul 2002 14:37:22 GMT CA713937 2002-07-30T14:37:22Z https://community.hpe.com/t5/automated-backup/4-40-surestore/m-p/113656#M244 Has anyone had this error before <BR /> <BR /> can not backspace segment<BR /> <BR /> I have a drive that gives me this error and causes the backup to fail. Tue, 30 Jul 2002 11:55:11 GMT https://community.hpe.com/t5/automated-backup/4-40-surestore/m-p/113656#M244 CA100741 2002-07-30T11:55:11Z https://community.hpe.com/t5/automated-backup/4-40-surestore/m-p/113657#M245 &gt; can not backspace segment <BR /> <BR /> I'm assuming that's a message from your ISV application - it's not much to go by.<BR /> <BR /> 1) What drive type (e.g. DLT8K, Ultrium)?<BR /> <BR /> 2) What version of firmware in the drives?<BR /> <BR /> 3) Any I/O error logged from the drive in the application or system/event logs? Tue, 30 Jul 2002 14:37:22 GMT https://community.hpe.com/t5/automated-backup/4-40-surestore/m-p/113657#M245 CA713937 2002-07-30T14:37:22Z