topic Re: Carousel is not fully rotating in Automated Backup

Carousel is not fully rotating

BR675502 — Mon, 28 Jan 2002 13:01:29 GMT

My HP DAT Autoloader 24x6 (external) suddenly ejects all mags that are inserted after trying three of the tapes. HP Library&test tools reports that "Autoloader Magazine Carousel is not fully rotating." Can anyone give advice on this.

/Bjorn Moller

Re: Carousel is not fully rotating

Mon, 28 Jan 2002 20:43:40 GMT

Hello Pitch,

It sounds like you might have a hardware problem. You may want to give tech support a call. You can find the proper phone number here:

http://whp-cnav.extweb.hp.com/sdcnav/jsp/sdreglist.jsp?rg=NAM&cc=US&sniContext=all&sniContextTitle=all+products

Good luck!