https://community.hpe.com/t5/automated-backup/surestore-1-8-backup-exec-robotic-problems/m-p/130427#M316 Backup Exec loses track of what tapes are in the slots during backup, and the tapes are marked <UNKNOWN media="">.<BR /> <BR /> When i run an inventory the library returns an "robotic element full" error and puts the drive offline. To get the drive online i have to restart the BE services, and backup job is cancelled.<BR /> <BR /> Example: I started a "Full backup" job with two tapes mounted in slot 1 and slot 2.<BR /> <BR /> The backup part runs fine and uses both tapes. Verify finishes the first tape, but when it needs the second tape it is marked <UNKNOWN media="">, the job is queued and i'm asked to load the correct tape.<BR /> <BR /> I run an inventory on slot 2, but the element full error shows up and the drive is offline. All i can do is restart the whole job :-(<BR /> <BR /> I run the latest firmware and BE library drivers, and the library is disabled in W2K RSM.<BR /> <BR /> One more thing that bothers me is why the import/export commands does not work from within BE, and has to be done using the front buttons.<BR /></UNKNOWN></UNKNOWN> Sat, 14 Sep 2002 13:15:52 GMT BR128922 2002-09-14T13:15:52Z https://community.hpe.com/t5/automated-backup/surestore-1-8-backup-exec-robotic-problems/m-p/130427#M316 Backup Exec loses track of what tapes are in the slots during backup, and the tapes are marked <UNKNOWN media="">.<BR /> <BR /> When i run an inventory the library returns an "robotic element full" error and puts the drive offline. To get the drive online i have to restart the BE services, and backup job is cancelled.<BR /> <BR /> Example: I started a "Full backup" job with two tapes mounted in slot 1 and slot 2.<BR /> <BR /> The backup part runs fine and uses both tapes. Verify finishes the first tape, but when it needs the second tape it is marked <UNKNOWN media="">, the job is queued and i'm asked to load the correct tape.<BR /> <BR /> I run an inventory on slot 2, but the element full error shows up and the drive is offline. All i can do is restart the whole job :-(<BR /> <BR /> I run the latest firmware and BE library drivers, and the library is disabled in W2K RSM.<BR /> <BR /> One more thing that bothers me is why the import/export commands does not work from within BE, and has to be done using the front buttons.<BR /></UNKNOWN></UNKNOWN> Sat, 14 Sep 2002 13:15:52 GMT https://community.hpe.com/t5/automated-backup/surestore-1-8-backup-exec-robotic-problems/m-p/130427#M316 BR128922 2002-09-14T13:15:52Z