topic Re: Post Warranty Support in Automated Backup

Post Warranty Support

CA807990 — Mon, 09 Jun 2003 21:51:00 GMT

I have an autoloader 1/9 part# C7747CB that is out of warranty. Does Hp have a post warranty option for this unit? The Orginal warranty expired last year.

Thanks
Calvin

Re: Post Warranty Support

BR163213 — Tue, 10 Jun 2003 03:07:37 GMT

Hi,

for all service/support questions by HP products you can contact with your local HP-Service Center or your seller (it best way).

BR,
Efim.

Re: Post Warranty Support

Lewis Finch — Tue, 10 Jun 2003 19:21:32 GMT

Hi Calvin,,
HP continues to support out-of-warranty products at no cost to you other than the phone call. If the product has failed you will be given information about where to buy a refurbished unit or new if you wish. Sometimes it's just a matter of a little expert troubleshooting and a firmware upgrade.