https://community.hpe.com/t5/automated-backup/msl-5026-barcode-reader-not-detected/m-p/684390#M816 I've just started a new job, they've given me the goal of getting their MSL 5026 running again.<BR /> <BR /> However, at bootup I get the error:<BR /> <BR /> Fault code 0501 (Hard)Barcode reader not detected<BR /> <BR /> The touchscreen gives me the choices of rebooting or "turn on light" but does not respond to anything. A manual reboot brings up the same screen.<BR /> <BR /> I've tried removing the barcode reader physically, but get the same error.<BR /> <BR /> Can anyone help me?<BR /> <BR /> MJ Mon, 07 Aug 2006 20:46:58 GMT Adrian Mast 2006-08-07T20:46:58Z https://community.hpe.com/t5/automated-backup/msl-5026-barcode-reader-not-detected/m-p/684390#M816 I've just started a new job, they've given me the goal of getting their MSL 5026 running again.<BR /> <BR /> However, at bootup I get the error:<BR /> <BR /> Fault code 0501 (Hard)Barcode reader not detected<BR /> <BR /> The touchscreen gives me the choices of rebooting or "turn on light" but does not respond to anything. A manual reboot brings up the same screen.<BR /> <BR /> I've tried removing the barcode reader physically, but get the same error.<BR /> <BR /> Can anyone help me?<BR /> <BR /> MJ Mon, 07 Aug 2006 20:46:58 GMT https://community.hpe.com/t5/automated-backup/msl-5026-barcode-reader-not-detected/m-p/684390#M816 Adrian Mast 2006-08-07T20:46:58Z https://community.hpe.com/t5/automated-backup/msl-5026-barcode-reader-not-detected/m-p/684391#M817 Hello Adrian<BR /><BR />You need to log a support call to your HP support. Wed, 09 Aug 2006 02:34:19 GMT https://community.hpe.com/t5/automated-backup/msl-5026-barcode-reader-not-detected/m-p/684391#M817 Richard Rydström 2006-08-09T02:34:19Z