topic Re: ProLiant MicroServer Gen8 Missing NICs in ProLiant Servers - Netservers

ProLiant MicroServer Gen8 Missing NICs

JWardy07 — Fri, 05 May 2017 10:05:36 GMT

Hi ive got a HP ProLiant MicroServer Gen8 and the NICs seem to have disappeared. Theres no activity lights on the connection and no adapters found in Computer Management either. The iLo works fine. Im running Windows Server 2012. Does anyone have any advise on how to recover these? Ive ran updated service packs and tried installing latest drivers but no luck.

Thanks Jamie

Re: ProLiant MicroServer Gen8 Missing NICs

Jimmy Vance — Mon, 08 May 2017 12:45:26 GMT

Are the NIC's listed in RBSU?

Re: ProLiant MicroServer Gen8 Missing NICs

JWardy07 — Wed, 10 May 2017 07:35:28 GMT

Hi the only thing i can see referencing to the NICs in RBSU is in the attached photo. Mac Address for NIC 1 & 2: Disabled.

Thanks

Jamie

Re: ProLiant MicroServer Gen8 Missing NICs

Jimmy Vance — Wed, 10 May 2017 12:59:26 GMT

In RBSU look under PCI Device Enable/DIsable and make sure the 332i Adapter is enabled. When the adapter has been disabled, RBSU will report what your screenshot shows

Re: ProLiant MicroServer Gen8 Missing NICs

JWardy07 — Wed, 10 May 2017 13:17:57 GMT

Thanks for your reply Jimmy. Unfortunately the 322I Adapter isnt in that list :-(

Re: ProLiant MicroServer Gen8 Missing NICs

JWardy07 — Thu, 18 May 2017 14:26:45 GMT

Hi all, do you think it could be related to the below even though its a different unit?

https://community.hpe.com/t5/forums/v3_1/forumtopicpage/board-id/itrc-264/thread-id/139173/page/2

Re: ProLiant MicroServer Gen8 Missing NICs

Jimmy Vance — Thu, 18 May 2017 15:36:58 GMT

So if the NIC is not displayed under enable/disable PCI devices, you probably need a new system board. You could always install a new NIC card in the PCIe slot