topic Re: Status code 5008 Microproliant Gen8 in ProLiant Servers - Netservers

Status code 5008 Microproliant Gen8

adelgado — Fri, 01 Jun 2018 16:01:40 GMT

Hello,

I have a Microproliant Gen8 that at boot time it remains at 70% Progress and shows status code 5008.

I can access via iLO, but can't perform any update.

I've tried removing memory, resetting NVRAM via switch 6, power off, etc. with no results. BTW, the server, when I disconnect the power, and connect it again, it boots up without pressing the power button. I think that for this reason the NVRAM is not cleared correctly. The same happens if I power off the button.

Does anybody what else could I do to revive it?

Regards,

Alex.

Re: Status code 5008 Microproliant Gen8

Suman_1978 — Mon, 04 Jun 2018 03:16:04 GMT

Hi,

You may try to bring server into Base Configuration, like, disconnect hard drives, remove any external connected devices, base memory, remove pci cards and then try to boot.

For more information, please see ProLiant MicroServer Gen8 Maintenance and Service Guide.
https://support.hpe.com/hpsc/doc/public/display?docId=c03783380

Thank You!
I am a HPE employee
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Re: Status code 5008 Microproliant Gen8

adelgado — Tue, 05 Jun 2018 08:46:57 GMT

Well,

Before posting, I already tried everything you told.

The doubt I have is how to perform a NVRAM delete.

Is supossed to put switch 6 on, power on, wait 10 sec, and power off.

Is it correct?

Regards,

Re: Status code 5008 Microproliant Gen8

Suman_1978 — Tue, 05 Jun 2018 09:10:54 GMT

Hi,

Switch OFF the server
Turn ON switch 6
Switch ON the server
You should see an error message on screen
Again Switch OFF the server
Turn OFF switch 6
Again Switch ON the server

Thank You!
I am a HPE employee
__________________________________________
Useful Links for ProLiant Servers and Community FAQ and Rules of Participation and Servers Blog.

Re: Status code 5008 Microproliant Gen8

adelgado — Tue, 05 Jun 2018 09:24:13 GMT

Hi,

When I switch on the server with Switch on, there is no error.

It shows 10%, then seems to reboot, continuing till 90%.

I've tried disconnecting popwer cord, removing battery, etc.

I think is not detecting I've switched 6 on.

Do you agree?

Regards,

Re: Status code 5008 Microproliant Gen8

DblDThe3rd — Sat, 09 Jun 2018 17:14:43 GMT

ether i've got to your site at very wrong moment or all the links you have posted are all broken

seriously !!!, I get a feeling this is deliberate so you can sell on enterprise support paks or some such nonsense

Re: Status code 5008 Microproliant Gen8

Suman_1978 — Mon, 11 Jun 2018 02:22:05 GMT

Hi,

May be there was an maintenance downtime at HPESC during this weekend, so the links were not working. I checked today, and all is well.

Thank You!
I am a HPE employee
__________________________________________
Useful Links for ProLiant Servers and Community FAQ and Rules of Participation and Servers Blog.

Re: Status code 5008 Microproliant Gen8

adelgado — Mon, 11 Jun 2018 07:27:33 GMT

The issue is that I don't see any error message.

Could it be that NVRAM is defected?

Thansk,

Re: Status code 5008 Microproliant Gen8

gswwjm0 — Tue, 26 May 2020 13:01:21 GMT

我也碰到了同样的问题，我的机器是hp proliant G388 G8

也是在开机自检时停留在了70%的位置，就不动了。status code：5008

我也是插拔所有周边配件，取服务器最小化硬件启动，每次的结果都是一样的。

从下面的工程师的答复中看，没有解决掉这个问题，那么这个服务器就报废了！

Google Translated

I also encountered the same problem. My machine is hp proliant G388 G8.

It stayed at 70% during the power-on self-test, and it didn't move. status code: 5008

I also plugged in and unplugged all peripheral accessories to minimize the hardware boot of the server, and the result was the same every time.

From the following engineer's reply, if this problem is not solved, then the server is scrapped!