topic Re: Microserver AMD gen10 - raid not responding in HPE ProLiant Servers - Netservers

Microserver AMD gen10 - raid not responding

Kvark — Tue, 29 Nov 2022 00:41:07 GMT

I have this for couple of years, been lost once we move to new house (put in non original box and forget where) so now try to run it, manage to add ssd hdd instead of cdrom and install windows server 2022, but cant get access to 2 front hdds (iron wolf 4tb each) bith hdd are fine (test on another server, both working) however then i boot into shell - RAID its show such and veeeeeryyyyyyyy slow responce from key press and nothing working only enter (showing Configuration Wisard) or esc - do exit, bios updated to latest, same issue, any advice what to do?

Query: Microserver AMD gen10 - raid not responding

support_s — Wed, 23 Nov 2022 19:37:03 GMT

System recommended content:

1. Advisory: HP ProLiant MicroServer - Server Configured with System ROM Version 2010.07.28 and 4 Drive RAID 0 with the Embedded AMD 4-Port SATA Controller May Experience Slower Read Performance Than What Is Expected

2. HPE ProLiant MicroServer Gen10 User Guide

Please click on "Thumbs Up/Kudo" icon to give a "Kudo".

Thank you for being a HPE valuable community member.

Re: Microserver AMD gen10 - raid not responding

Bunsol — Mon, 28 Nov 2022 02:43:08 GMT

Microserver Gen10 does not support Windows 2022. Please find below link:-

https://techlibrary.hpe.com/us/en/enterprise/servers/supportmatrix/windows.aspx#ml

This means HPE has not tested this with Windows 2022.

Assuming that you are using the Marvell controller do check the advisory:-

Even if the BIOS is updated to latest perform the actions recommended in the below advisory and check if it makes any difference:-

https://support.hpe.com/hpesc/public/docDisplay?docId=c02540138

Iron Wolf 4TB is a non HPE drive so check by using an authenticated HPE drive. Please refer quickspecs for working configuration and supported compoments:-

https://www.hpe.com/psnow/doc/a00008701enw

However if you are using E208i and still facing issues then this possibly could be a HW issue and might call for a HW component repalcement.

Re: Query: Microserver AMD gen10 - raid not responding

Kvark — Mon, 28 Nov 2022 10:37:35 GMT

thanks, that is usefull to know but in my case was wrong something with bios setup perhaps, I do bios restart (by switch on board) and its manage to see my drives now

Re: Microserver AMD gen10 - raid not responding

Kvark — Mon, 28 Nov 2022 10:51:06 GMT

Thanks, actualy server 2022 work absolutly perfect it was a problems to install it as on installation boot from usb for some reason its keep restarting and start again from beggining and again in circle, however once I boot from hirens boot usb and then run installer from secondary usb and its manage to deploy files to ssd hard drive succesfully and after restart it able to start normaly without any issues

In regards front hdds, I buy them separately as initialy server comes to me without any drives.

Not sure how its related but I reset bios by seting switch on board (before, I try to load defaults but that not help) and magic! After switch restart its manage to see my hdds... and then under windows server marwell tool able to create array and my hdds become accessible from server.

in case if somebody will try same - its bunch of devices what windows server was not able to install for some reason - so i use Snappy Driver Installer and it able to find correct ones and install.

HP Updater unfortunately failed to do any update stating its not abble to connect to iLo interface what seems not present in my version.

so may close this as solved.