topic Re: ProLiant MicroServer Gen10 Plus update problem. in ProLiant Servers - Netservers

ProLiant MicroServer Gen10 Plus update problem.

Ant-Z — Wed, 09 Aug 2023 07:53:27 GMT

Hello,

i have problem with self-update of Intelligent Provisioning.

When it's start i see these problems:

After reboot, the update starts in the same place.

Anyone have idea, what i can do in this case ?

Re: ProLiant MicroServer Gen10 Plus update problem.

BPSingh — Mon, 07 Aug 2023 06:01:53 GMT

Greetings!

What is the Intelligent provisioning version that you are using?

If not running on latest revision, please update Intelligent Provisioning Recovery Media for Gen10 and Gen10 Plus to latest revison 3.86 and check the result.

https://support.hpe.com/connect/s/softwaredetails?language=en_US&softwareId=MTX_d62bf09780d84fd58b4fb34411&tab=Fixes

Re: ProLiant MicroServer Gen10 Plus update problem.

Sunitha_Mod — Mon, 21 Aug 2023 14:59:57 GMT

Hello @Ant-Z,

Let us know if you were able to resolve the issue.

If you have no further query and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.

Re: ProLiant MicroServer Gen10 Plus update problem.

Ant-Z — Fri, 15 Sep 2023 05:57:25 GMT

@BPSingh Hello,

now i have problem with installation of Provisioning Recovery Media like this:

Re: ProLiant MicroServer Gen10 Plus update problem.

BPSingh — Fri, 15 Sep 2023 09:04:59 GMT

Greetings!

How can the installation media be connected? Is it done via iLO or by using a USB?

Please utilize the "USB Key Utility for Windows" to generate a bootable USB and verify the outcome.

https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_360731071b404454b454390208

https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=sd00001085en_us&page=s_usbkey_util_concept.html

If you're mounting the image via iLO, please make sure that the encryption settings are configured for production.

Refer page 343. https://www.hpe.com/psnow/doc/a00092479en_us

If the problem continues, consider attempting version 3.86 and then assess the outcome.

Re: ProLiant MicroServer Gen10 Plus update problem.

Ant-Z — Fri, 22 Sep 2023 06:29:44 GMT

Hello,

Thank you for your help, now it's working. Before i used Rufus to create USB and that was problem.

Re: ProLiant MicroServer Gen10 Plus update problem.

Sunitha_Mod — Fri, 22 Sep 2023 07:15:43 GMT

Hello @Ant-Z,

That's awesome!

We are extremely glad to know the problem has been resolved.

Re: ProLiant MicroServer Gen10 Plus update problem.

MarioMV — Thu, 05 Dec 2024 22:59:04 GMT

Hello I have the same problem, can you help me please

I tried to do the same, but the page where I could download the Gen10 Service Pack for ProLiant from the HP page but the page gave me this problem and I couldn't make the USB KEY

We are sorry

HPE regrets it cannot process your request at this time.
Should you have any questions, you can contact us via email or live chat

Re: ProLiant MicroServer Gen10 Plus update problem.

Sunitha_Mod — Mon, 09 Dec 2024 05:48:47 GMT

Hello @MarioMV,

We regret the inconvenience caused. We would you to go through the link here and share the details, so the respective team can check and contact you further.