topic Re: Proliant 6000 & error initializing video in ProLiant Servers - Netservers

Proliant 6000 & error initializing video

ROBBY_5 — Tue, 27 Apr 2004 06:13:42 GMT

Hi, just installed win2003 server and the update packs from compaq. Now I get a BSOD saying the above error

Starting in vga doesn't help, safe mode either

any ideas how I can uninstall or troubleshoot this?

Re: Proliant 6000 & error initializing video

CA1159085 — Mon, 19 Jul 2004 14:12:54 GMT

Robby,

maybe it's too late but deactivate the internal video with the dip switches and put an external video card in.

BTW:
If you have a Proliant 6000 you can help me!?
After booting my 6000 the keyboprad is no longer present (also the mouse). do you have any ideas?

Regards
Henning

Re: Proliant 6000 & error initializing video

CA978472 — Mon, 19 Jul 2004 14:21:04 GMT

I have the same problem. I tried the external video card idea but that only added another problem. Now the server will hang on restart at "auto configuring PCI" on the management display. It never gets to the BSD. If I shut down the server, I mean actually poweroff, and then start, everyhting works fine.

I have also tried removing memory, re-seating all cards, moving the raid controller from slot 11 to 10, resetting/disabling the LPT port, with no luck. The server worked fine with NT. This problem has been since I did a clean install of W2003 server.

Re: Proliant 6000 & error initializing video

CA1159085 — Tue, 20 Jul 2004 01:33:00 GMT

Do you have tried to clear the NVRAM (also set by dip switch) after installing a new video card?

Re: Proliant 6000 & error initializing video

CA978472 — Tue, 20 Jul 2004 10:32:30 GMT

I cleared NVRAM and then loaded the settings for Windows 2000. No Luck. Very frustrating.

Re: Proliant 6000 & error initializing video

CA1159085 — Tue, 20 Jul 2004 10:46:53 GMT

Last chance:
Set the dip switch on the "Standard I/O Board" from internal battery to external (you'll get an error message, but disregard it). Than power on the server. If it helps, the backup battery is fault (this can cause several strange errors, I got some experience with it).

Re: Proliant 6000 & error initializing video

CA1159085 — Tue, 20 Jul 2004 11:07:44 GMT

Do you have added the Windows 2000 Support Enhancement pack? It's a ROM Update...

here is thr link:
http://h18023.www1.hp.com/support/files/server/us/download/7498.html

Re: Proliant 6000 & error initializing video

CA978472 — Tue, 20 Jul 2004 11:34:41 GMT

Henning:

My appologies to Robby for adding to his post. I thought we might both share the same issue and I could lend some light to it.

Anyway I had loaded the latest BIOS prior to the upgrade, so this is not the issue. I have diabled the internal battery. I have to wait to reboot and will let you know what the outcome is.

Re: Proliant 6000 & error initializing video

CA978472 — Thu, 22 Jul 2004 17:38:08 GMT

I disabled the internal battery and then replaced it with a new external battery. Ran the system configuration utility. Still no luck. Machine hangs on Auto PCI Config when restarting (with PCI video card installed) but WILL start up from complete shutdown.

I am stumpped.