topic Re: community.hpe.com 403 Forbidden error in Your questions about the HPE Support Center website

community.hpe.com 403 Forbidden error

jungsj — Wed, 13 Sep 2023 04:54:45 GMT

Hello,

I get 403 Forbidden error every time I log on to this site.

So I logged in with this alternate ID.

My original ID is **personal info erased**

I can view the website temporarily when I delete all cookies,

but it appears again if I surf the site once or twice.

This is the response header of the failed 403 request.

Content-Length: 520 Content-Type: text/html Date: Tue, 12 Sep 2023 23:38:44 GMT Server: awselb/2.0 Via: 1.1 4208ca8c7c521bdbe71d5b0a82523074.cloudfront.net (CloudFront) X-Amz-Cf-Id: 4pVPfy9j5NlethpytykEX-Sv1YWrCj-XoWeFHxjqp0DaYoxZXFepew== X-Amz-Cf-Pop: LAX50-C1 X-Cache: Error from cloudfront :authority: community.hpe.com :method: GET :path: /t5/operating-system-hp-ux/ld-unsatisfied-symbol-unwind-in-file-libstdc-a/td-p/7195967 :scheme: https Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7 Accept-Encoding: gzip, deflate, br Accept-Language: ko,en-US;q=0.9,en;q=0.8,ko-KR;q=0.7 Cookie: LiSESSIONID=937BB288AB122E67346114CB9CE40BFE; kndctr_56B5A25055667EED7F000101_AdobeOrg_identity=CiYyMzk3NzUwMzQ2MTMxMTA4NzM5MDMxMTQ2NTk3NzE1MDMxNDkyMVIRCI2rht6oMRgBKgRKUE4zMAHwAY2rht6oMQ==; HPPSESSION=HAqyCKJMh4LiluVsZ3YPfpwcDQSg3nNBukeshNEGjxOovoalF0RDpiZulcD9ok2ZY4zV/mWoydd0MI1Nc1r25Etft2BN1iayssW7sw2H6jQV/dXOQStxCZdw8LNiCb58OQviHuqw8XXVtJ77S6Imxx+DrRQx+wKiNDWrFfWSBUMFA+kNQnpqS8GovwP6em0fETpNHCZOCV48FhqNDXurhBZX8k+DW1koIe34cU5b/YJhDDm79ZBlVHAisfNpDtd4abqKgga/Xy84/5k2ALfBbfhfINuCRlIDEpItngbiCuUa6dm+/cEL9lsZn6gpGWybMuJ1LCAPNk7+Fk9XuhuvoWG24DK0DBpUIsqcLMlXBSwGZF32i5Le4Y4wkuiqSFwqVPnuGAVDjGy214JOcYWiNNCgPa3tlpR9G4mP5TqS2Ode/cwrVo5IPL1wp4vWof09aYNVROIYrDM7KnhbzcXGaXGhTpcxExiJyXfAHE1MIB8HwZp+gVORJJ+L9qEsnan+douIK7jGD6+pHVtPkrjnbHPaA+IYdukdyC07H3STv8m6a0dxegTjQdB0OpePjwTcHaqI8Z/iuc7wAmgCiHRkaLTzFzi7uYW6uNHcrMX6U6v8wuUEerVIQELQ5ZxyWUxkvLxgg9BLb2u1IkrIV3saOWiVMjQVkKJbVB+dznl51sEgQsvGU3gImCSB47J4dTQq77+v90bE4JQs3lz+RTKYGzPZNDn3RiAYa8YgXtXIWWKzmir7frwpcOXAB8dBO4cvQra+QDh39OEFYfSKqw8TqDwNfOJNVfdmfw+BuT3fZ5Tmi4UvJUckHRm7t5yBO3VKG3rJF89/lgc4ecJP9aX9NVVUQU2Lg8KHiLhtLbq771Ffbbx6+Mt7AFPDNGUS3pz2MRJxTldGTmRl3sn8s1xdspqe8zmg1dtr5Sa/M4XL1fFnoTI2B8Z4WDg5BWZtYyUm6ibnDfD8Jxjgfg4uEYYeZw==; LithiumUserInfo=2185448; LithiumUserSecure=9fc47a29-5b83-406b-aa39-367d1d165ff7; hpeVST=1694561905002; s_ecid=MCMID%7C23977503461311087390311465977150314921; AMCVS_56B5A25055667EED7F000101%40AdobeOrg=1; hpaaeid=23977503461311087390311465977150314921; _cs_mk=0.6539186829231352_1694561905435; AMCV_56B5A25055667EED7F000101%40AdobeOrg=179643557%7CMCMID%7C23977503461311087390311465977150314921%7CMCIDTS%7C19613%7CMCAID%7CNONE%7CMCOPTOUT-1694569105s%7CNONE%7CMCAAMLH-1695166705%7C3%7CMCAAMB-1695166705%7Cj8Odv6LonN4r3an7LhD3WZrU1bUpAkFkkiY1ncBR96t2PTI%7CvVersion%7C5.5.0; s_cc=true; aam_uuid=23983381047128431980314286976774546836; ELOQUA=GUID=050AC6BFE5C0456B84BA6E757A55A7DD; ln_or=eyI5MTQ0IjoiZCJ9; kndctr_56B5A25055667EED7F000101_AdobeOrg_cluster=; ln_or=; _mkto_trk=id:117-SZC-407&token:_mch-hpe.com-1694561906545-28587; hpechatpp=communities%3Ahpeb%3Aabout-sjjung---hewlett-packard-enterprise-community; hpeppn=communities%3Ahpeb%3Aabout-sjjung---hewlett-packard-enterprise-community; hpefhsn=9; VISITOR_BEACON=~2LECwut9idsDnQfN1~Tk1Iupui_D7k4ryvSj1skeqtUpCmhnVL3d6TL2R9PukjuSzqef9nOkl22N1tdts6aRqI_dsismfCQ1DfN3BvlA..; AWSALB=EsDWcgQfKHBf5YXY/ptT/khEinbtVL0teZ1XE61dYBcIw0tN0klj5Wq6v4ZtxuXcqe+72lrbEJjsuZyd47kXgx0425AOoayLyRjYNM1m7zA10rr7gabgvmkE6BQS; AWSALBCORS=EsDWcgQfKHBf5YXY/ptT/khEinbtVL0teZ1XE61dYBcIw0tN0klj5Wq6v4ZtxuXcqe+72lrbEJjsuZyd47kXgx0425AOoayLyRjYNM1m7zA10rr7gabgvmkE6BQS; LithiumVisitor=~2AwfXGZki4qPW23mU~skalv5CtZXCiJmbMuKFSYHM3iZMqN-hbyxWLkfixb7NTrPV4z1y9kJHICY6NHULQzJCMcIlmFFPKZRyQ5WuIUQ..; s_ips=924; hpeuck_cktst=; da_sid=0093080E8D36AE88FD33AA13BEDDBAB921|3|0|3; da_lid=694EF8609A73EA1E07E8BB99FF388AE743|0|0|0; da_intState=; _gcl_au=1.1.422214285.1694561923; s_tp=3529; s_ppv=communities%253Ahpeb%253Aabout-sjjung---hewlett-packard-enterprise-community%2C54%2C26%2C1921%2C2%2C3; s_sq=hpcstsg%3D%2526c.%2526a.%2526activitymap.%2526page%253Dcommunities%25253Ahpeb%25253Aabout-sjjung---hewlett-packard-enterprise-community%2526link%253Dld%25253A%252520Unsatisfied%252520symbol%252520_Unwind_%25252A%25252A%252520in%252520file%252520......%25252Flibstdc%25252B%25252B.a%2526region%253Dbody%2526pageIDType%253D1%2526.activitymap%2526.a%2526.c Referer: https://community.hpe.com/t5/user/ViewProfilePage/user-id/2185448 Sec-Ch-Ua: "Chromium";v="116", "Not)A;Brand";v="24", "Google Chrome";v="116" Sec-Ch-Ua-Mobile: ?0 Sec-Ch-Ua-Platform: "Windows" Sec-Fetch-Dest: document Sec-Fetch-Mode: navigate Sec-Fetch-Site: same-origin Sec-Fetch-User: ?1 Upgrade-Insecure-Requests: 1 User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.0.0 Safari/537.36

Re: community.hpe.com 403 Forbidden error

Sunitha_Mod — Wed, 13 Sep 2023 04:59:47 GMT

Hello @jungsj,

Thank you for posting!

We are sorry for the trouble you are going through. We would suggest you try checking in a different browser or in Incognito mode and let us know if you still face the same.

We await your response.

Re: community.hpe.com 403 Forbidden error

jungsj — Thu, 14 Sep 2023 23:57:55 GMT

Same thing happens with firefox.
I think it happens when I get to this link https://community.hpe.com/t5/operating-system-hp-ux/ld-unsatisfied-symbol-unwind-in-file-libstdc-a/td-p/7195967

Request Headers ------------------------------------------------------------------------------------------------------------------------------------------------------------------- Accept text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,*/*;q=0.8 Accept-Encoding gzip, deflate, br Accept-Language en-US,en;q=0.5 Connection keep-alive Cookie AWSALB=LIO8ZWkwSraSaFznNmnsFG2M0Qh2trzPkFigBvVpGrEvZZZZsrCOt4vzHl8wXvwgymPalRiVK+H3Nmy8z032tRRXin2NmHCZwmc4Zvy38KiXwXJxa0vbC5+Lv3RQ; AWSALBCORS=LIO8ZWkwSraSaFznNmnsFG2M0Qh2trzPkFigBvVpGrEvZZZZsrCOt4vzHl8wXvwgymPalRiVK+H3Nmy8z032tRRXin2NmHCZwmc4Zvy38KiXwXJxa0vbC5+Lv3RQ; LiSESSIONID=535A791DAA8758911E2B61F073BE0893; LithiumVisitor=~2jCvmua2S1YceUfQe~4XywcHkcqcVz0Z-OSLXQC6Hf5CyY2N5VOn10EasjKQkBv7CdEvqlHQPMsNksURPOkxWe-CqiFvSlVKApJz4H1w..; AMCV_56B5A25055667EED7F000101%40AdobeOrg=179643557%7CMCIDTS%7C19615%7CMC…T8VpKEsmiB2n0tV9kQZsro+f64Jhnd92thkRw0NVZBnmS11MbY015R5xez6rrc97W4gVIddQXi02+fSwrEAMD8fIgdktSFwapY4QRivfK3r4cqxWqHvDsabSJEQ1H5VKh+hGWuXcScyVEiqx0LnCUCAs/CQ2R2hxfEmTsDnoxnW7b8PYEGUu04K64ZgyH6eAigzjiwkczmA+51hsdAxW6jucpKUpBhWE2s91cM9Lz8/ti0pQlkXjHJayTQRI0Q6PUNcejA==; LithiumUserInfo=2185448; LithiumUserSecure=6162aa80-6f5d-4477-9990-2f9ea0b5b7c6; CKPT_JSESSIONID=e07d08a1-ee5b-4f70-aff3-06da82b6a072; da_sid=ECE920528D2FAE97AA74AA13BEC06FDEA6|3|0|3; da_lid=DFDA1361996FEA0C3F25BB99FCC225D515|0|0|0; da_intState= Host community.hpe.com Referer https://community.hpe.com/t5/user/ViewProfilePage/user-id/2185448 Sec-Fetch-Dest document Sec-Fetch-Mode navigate Sec-Fetch-Site same-origin Sec-Fetch-User ?1 TE trailers Upgrade-Insecure-Requests 1 User-Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:107.0) Gecko/20100101 Firefox/107.0 ------------------------------------------------------------------------------------------------------------------------------------------------------------------- Response Headers ------------------------------------------------------------------------------------------------------------------------------------------------------------------- content-length 118 content-type text/html date Thu, 14 Sep 2023 23:48:48 GMT server awselb/2.0 via 1.1 a020746e68bd200706ce55fc0d70104a.cloudfront.net (CloudFront) x-amz-cf-id -8I0csAqElE-0O6I5_xXG3Kuor61Wdhj-M_MPBUpxHVsxw3SjPH-gA== x-amz-cf-pop LAX50-C1 x-cache Error from cloudfront X-Firefox-Spdy h2

Re: community.hpe.com 403 Forbidden error

Sunitha_Mod — Fri, 15 Sep 2023 10:23:03 GMT

Hello @jungsj,

Thank you for checking!

Can you please try testing in Incognito mode? If you still face the same issue, we would suggest you reset the browser setting to default and see if that helps.